Aniya Judd
Hyattsville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Hostess
Outback Steakhouse
Largo, MD
08.2021 - 03.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Accommodated special seating requests for guests to enhance satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Science - Criminal Justice
University of Maryland - Eastern Shore
Princess Anne, MD06.2026
High School Diploma -
Fairmont Heights High School
Capitol Heights, MD05.2022
Skills
- Food Running
- Dining Room Management
- Guest Complaint Resolution
- Dining Area Maintenance
Timeline
Hostess
Outback Steakhouse
08.2021 - 03.2022
Bachelor of Science - Criminal Justice
University of Maryland - Eastern Shore
High School Diploma -
Fairmont Heights High School