Aniya Reed
Reynoldsburg,OH
Summary
I am a detail-oriented store manager with over 5 years of experience in retail operations and customer service. Proficient in time management, conflict resolution, great communication, with expertise in managing store operations, team and staff development, conflict resolution, and creating a positive high performing work environment.Committed to enhancing team performance and achieving sales goals while maintaining high service standards.
Overview
6
6
years of professional experience
Work History
Store Manager
Footlocker
Dublin, Ohio
08.2020 - Current
- Managed daily store operations and ensured optimal customer service.
- Oversaw inventory management, including stock replenishment and loss prevention.
- Trained and mentored new employees on sales techniques and customer service.
- Developed visual merchandising strategies to enhance product presentation.
Education
High School Diploma -
Gahanna Lincoln High School
140 Hamilton Road, Gahanna, Oh 4323005-2022
Skills
Sales and Business Acumen-Achieving target goals
Budget control
Resolving operational issues quickly
Performance management
- Managing expenses
Leadership-Training and help develop employees
- Delegating tasks effectively
Navigating through conflicts
- Ensuring high service standards
- Professional handling of complaints
Time management-Prioritizing daily tasks
- Managing multiple tasks at once
Communication skills-Active listening with employees and customers
Languages
English
Full Professional
References
References available upon request.
Timeline
Store Manager
Footlocker
08.2020 - Current
High School Diploma -
Gahanna Lincoln High School