Summary
Overview
Work History
Education
Skills
Timeline
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Aniyah Astacio-Ortiz

Zephyrhills,FL

Summary

Dynamic and dedicated professional with experience at Dairy Queen Grill & Chill, where I improved customer satisfaction through outstanding service and precise cash handling. Proven ability to multitask and maintain attention to detail, contributing to a welcoming shopping atmosphere. Proficient in customer service and product knowledge, driving repeat business and ensuring high accuracy in financial transactions
Compassionate and reliable Babysitter with strong recommendations for delivering personalized care. Successfully organized engaging and safe activities while modeling appropriate social behavior. Developed trusting relationships with children by discussing their interests and fostering open communication
Possess strong problem-solving skills, a keen willingness to learn, and excellent communication abilities. Eager to contribute to team success and drive positive outcomes. Prepared to embrace new challenges and support organizational goals with commitment and enthusiasm.

Overview

5
5
years of professional experience

Work History

Cashier

Dairy Queen Grill & Chill
06.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Babysitter

No One
01.2020 - 05.2023
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Communicated positively with children and guardians.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Assisted with light housekeeping duties as well as running errands.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Provided developmentally appropriate activities for children.

Education

High School Diploma -

Durant High School
Plant City, FL
05-2024

Skills

  • Drawer balancing
  • Product restocking
  • Returns processing
  • Attention to detail
  • Multitasking and organization
  • Product knowledge
  • Order verification
  • Cash handling
  • Customer service
  • Basic math
  • Order taking
  • Team collaboration

Timeline

Cashier

Dairy Queen Grill & Chill
06.2024 - Current

Babysitter

No One
01.2020 - 05.2023

High School Diploma -

Durant High School
Aniyah Astacio-Ortiz