Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aniyah Harris

Jacksonville,FL

Summary

Enthusiastic customer service professional with over seven years of front-line hospitality, retail, and team leadership experience in fast-paced environments. Skilled in conflict resolution, safety compliance, and providing high-quality service with empathy and professionalism. Adaptable, dependable, with a people-first mindset; passionate about creating memorable experiences for diverse audiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

The Juicy Crab
Jacksonville, FL
11.2024 - Current
  • Delivered high-quality service while managing large volumes of customers in a fast-paced, time-sensitive setting.
  • Collaborated with coworkers to ensure smooth shift transitions and positive customer experiences.
  • Adhered to health and safety standards regarding food allergies and sanitation.
  • Addressed guest concerns calmly and effectively to ensure satisfaction.

Assistant Store Manager

Swoozie's
Jacksonville, FL
06.2023 - 11.2024
  • Provided attentive, personalized service to meet customer needs.
  • Managed the day-to-day operations of the store, including customer service, inventory management, and staff scheduling.
  • Maintained appealing displays and a clean, organized environment.
  • Maintained a safe working environment by enforcing safety regulations.

Sales Representative

AT&T
Athens, OH
11.2022 - 05.2023
  • Achieved sales targets through product expertise and effective communication.
  • Managed high-volume client interactions and maintained a positive customer experience.
  • Resolved concerns quickly and thoroughly, exceeding expectations.

Shift Lead/Baker

Insomnia Cookies
Jacksonville, FL ● Los Angeles, CA ● Athens, OH
08.2020 - 05.2023
  • Supervised shift operations and provided hands-on support across bakery, service, and cash handling.
  • Trained new team members on company standards, safety procedures, and hospitality skills.
  • Maintained cleanliness and food safety in all operations.

Education

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL

Skills

  • Customer Service
  • Conflict Resolution
  • Efficiency in High-Stress Environments
  • Flexibility
  • Interpersonal Communication
  • Liquor, Wine, and Food Service
  • POS System Operation and Cash Handling
  • Public Speaking
  • Teamwork and Collaboration

Certification

  • ServSafe Food Safety Manager

Timeline

Server

The Juicy Crab
11.2024 - Current

Assistant Store Manager

Swoozie's
06.2023 - 11.2024

Sales Representative

AT&T
11.2022 - 05.2023

Shift Lead/Baker

Insomnia Cookies
08.2020 - 05.2023

Associate of Arts -

Florida State College At Jacksonville

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