Aniyah Jones
Atlanta,GA
Summary
Dynamic and results-driven professional with a proven track record in customer service. Adept at fostering relationships and enhancing customer experiences, leveraging effective communication and teamwork to drive repeat business. Skilled in managing client interactions and maintaining organized environments to boost productivity.
Overview
7
7
years of professional experience
Work History
Server
burtons grill and bar
Atlanta, GA
12.2024 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Sales Associate
X3 Sports
Atlanta, GA
02.2024 - 04.2024
- Attended weekly team meetings to review performance goals and objectives.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Conducted product demonstrations to highlight features and benefits.
- Worked with fellow sales team members to achieve group targets.
Front Desk Receptionist
Perspire Sauna Studio
Atlanta, GA
05.2023 - 12.2023
- Explained policies and procedures to visitors.
- Drafted professional business documents, spreadsheets, and correspondence.
- Assisted with scheduling appointments for clients and visitors.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Front Desk Receptionist
endeavor yoga
Duluth, GA
01.2022 - 05.2022
- Responded to customer inquiries via phone, email, and in person.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Sales Associate
Justice Tween Brands
Duluth, GA
07.2018 - 10.2018
- Maintained up-to-date knowledge of store merchandise and policies.
- Computed purchases and received and processed cash or credit payment.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Communications
Georgia State University
Atlanta, GASkills
- Customer service
- Effective communication
- Sales techniques
- Team collaboration
- Time management
- Written communication
Affiliations
- film enthusiast
- painter
- passion for literature and self - improvement
Timeline
Server
burtons grill and bar
12.2024 - Current
Sales Associate
X3 Sports
02.2024 - 04.2024
Front Desk Receptionist
Perspire Sauna Studio
05.2023 - 12.2023
Front Desk Receptionist
endeavor yoga
01.2022 - 05.2022
Sales Associate
Justice Tween Brands
07.2018 - 10.2018
Some College (No Degree) - Communications
Georgia State University
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