Summary
Overview
Work History
Education
Skills
Certification
Overall
Languages
Timeline
Generic

Aniyah Lawrence

Southern Pines,NC

Summary

I am a hardworking goal oriented individual. No matter the scenario I like to help out any way I can in order to make sure the client is satisfied and content with how they are handled. I have excellent support skills and for almost any instance I am able to pursue the needs of a client. I am well rounded and versatile when it comes to finding ways that accommodate both parties and I am sincere in my line of work

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Associate

Homeward Kitchen
11.2023 - Current
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Moved to prep and kitchen stations ; very versatile and flexible and able to suit all areas

Waitress

Kickback Jack's
09.2022 - 02.2023
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Panera Bread

Jim Caliri/ Laura Gales
09.2021 - 11.2022
  • Loyal employee ready for any shifts available
  • Takes initiative to maintain retail, assistance in customer service, organization, as well as the rest of the team and ready for linework
  • Assist with unloading and stocking from shipments, good for heavy lifting, repetitive work
  • Can handle catering assistance.

Taco Bell

Faustino Angel
08.2020 - 09.2021
  • Dedicated employee, able to handle long shifts and emergencies
  • Take initiative to assist in, customer service, prep and organization, assistance to others and ready for linework
  • Assist with unloading and stocking from shipments, good for heavy lifting, repetitive work.

Papa Johns

Zavione Thompson
04.2017 - 07.2020
  • Consistent worker, durable for long shifts and emergencies
  • Take initiative to assist in retail, customer service, prep and organization, assistance to others and ready for linework
  • Assist with unloading and stocking from shipments, good for heavy lifting, repetitive work
  • Independent and trusted by head management.

Lettuce succeed community

Kathy Byers
06.2013 - 06.2024
  • To maintain and sustain consistent growth in gardening, beekeeping, and cooking as well
  • Loyal to the company consistently and was dependable on any occasion to aid in support
  • Stepped up as a team lead in management upon groups.

Education

Radiology

Sandhills Community College
Pinehurst, NC

Skills

  • Sales Development
  • Customer Needs Assessment
  • Order Processing
  • Promotional support
  • Upselling
  • Inventory Control
  • Product Sales
  • Business Development
  • Payment Processing
  • Teamwork and Collaboration
  • Strategic Planning
  • Meeting deadlines
  • Excellent people skills
  • Verbal/written communication
  • Problem-Solving
  • Cleaning techniques
  • Merchandising understanding
  • Merchandising knowledge
  • Store Opening and Closing
  • Retail Store Operations
  • Reliable and punctual
  • Outgoing Personality
  • Complex Problem-Solving
  • Sales Strategies
  • Problem-solving skills
  • Cash Handling Accuracy
  • Conflict Resolution
  • Time Management
  • Customer Service
  • Flexible Schedule
  • POS System Operation
  • Policy and Procedure Adherence
  • Inventory Tracking
  • Guest Relations
  • Exceptional customer service
  • Goal-Oriented
  • Listening Skills
  • Negotiation Tactics
  • Persuasion techniques
  • Multi-tasking strength
  • Dispute Mediation

Certification

Forklift certification

Overall

I am a very loyal dedicate and empathetic employee, who wants to assist in the benefit of the company in a mutually understanding relationship. Willing to try anything that supports the benefit of all parties involved. Able to endure long shifts and can maintain independent stability in stations, I am organized and well mannered and respectful to anyone I meet. I only have aspirations to support your company in the general department, or any way possible.

Languages

Spanish
Limited Working

Timeline

Sales Associate

Homeward Kitchen
11.2023 - Current

Waitress

Kickback Jack's
09.2022 - 02.2023

Panera Bread

Jim Caliri/ Laura Gales
09.2021 - 11.2022

Taco Bell

Faustino Angel
08.2020 - 09.2021

Papa Johns

Zavione Thompson
04.2017 - 07.2020

Lettuce succeed community

Kathy Byers
06.2013 - 06.2024

Radiology

Sandhills Community College
Aniyah Lawrence