Goal driven Health Care Professional, experienced with patient care coordination, ensuring efficient communication and smooth operations. Utilizes organizational and multitasking skills to support medical teams and improve patient outcomes. Track record of proactive problem-solving and effective collaboration in fast-paced healthcare settings.
Overview
5
5
years of professional experience
Work History
Medical Coordinator (Medical Assistant / Clinic Operations)
Memorial Sloan Kettering Cancer Company
New York, NY
11.2025 - Current
Assisted providers in daily clinic operations, ensuring efficient patient flow and organized exam rooms
Roomed patients, obtained vital signs, documented medical histories, and updated charts accurately
Coordinated clinic schedules, patient follow-ups, and referrals to specialists
Acted as a liaison between patients, providers, and administrative staff to support continuity of care
Prepared examination rooms and ensured all necessary medical supplies and equipment were available
Provided patient education and instructions regarding treatment plans, medications, and follow-up care
Managed electronic health records (EHR), ensuring accurate and timely documentation
Supported multiple providers in a high-volume clinical environment while maintaining attention to detail
Care Coordinator
Memorial Sloan Kettering Cancer Center
New York, NY
03.2025 - 11.2025
Managed high-volume front desk operations in a fast-paced oncology setting, serving as the first point of contact for patients and visitors
Coordinated complex appointment scheduling for multiple providers, ensuring accuracy and optimal patient flow
Verified insurance, obtained authorizations, and updated patient records in electronic medical systems
Provided compassionate patient support, addressing inquiries, concerns, and sensitive situations with professionalism
Collaborated with clinical teams to ensure timely communication regarding patient care and scheduling changes
Handled multi-line phone systems, triaging calls and prioritizing urgent needs
Maintained strict confidentiality in compliance with HIPAA regulations
Sales Associate
Macy's
09.2024 - 03.2025
During my employment at Macy's, I primarily served as a Handbag Specialist and Cashier, where I provided expert product knowledge and exceptional customer service. In addition, I received cross-functional training in several departments, including Fitting Room Assistance, Merchandising, Customer Service/Returns, as well as Markdown Management and Receiving.
Youth Facilitator
Camba Inc.
07.2024 - 03.2025
Some of my duties in this role at Camba Inc. include developing and directing lesson plans and morning activities for campers. Co-facilitating lessons and activities with other youth facilitators and group leaders, as well as overseeing lunchtime, snack, and pickup. Going on trips and supervising the campers. I also collaborate closely with the program directors to plan outreach activities for the community. This includes but is not limited to, brainstorming ideas, locating inspiration for budget-friendly event décor, decorating, and event operations.
Front End Cashier
Walmart
09.2023 - 02.2024
There were several duties I had to perform as part of my Front End position at Walmart. Ringing up customers, returning undesirable things to their designated spots, assisting customers in retrieving items from behind locked display cases, cleaning aisles, wiping down registers, and changing bags at the registers are just a few of the tasks that need to be completed. In addition, we periodically refill the candy and chip displays in addition to replacing the labels on the shelves. I also assisted in other departments such as electronics, food, and customer service. I also assisted the door greeters when necessary. These positions consisted of assisting customers throughout the store, helping them navigate the many different aisles and options, checking receipts greeting customers upon entry, and assisting in returns or exchanges.
Sales Associate
Gap
02.2023 - 10.2023
As a Sales Associate for Gap Inc., I was in charge of a number of tasks. Inventory, markdowns, cashier, floor work as well as online/pickup orders, processing and packing online orders, and processing returns or exchanges. were just a few of these responsibilities. Along with assisting other Associates as required, I would also direct clients and answer their questions. I would also make recommendations for goods that complemented the other things they were planning to buy. Additionally, I helped them sign up for Gap Cards and their rewards program.
Creative Assistant/Intern
S.O.S; Neighbors In Action
07.2022 - 08.2022
In my time as a Creative Assistant & Intern with Neighbors In Action, my primary responsibilities were to help brainstorm new ideas for t-shirts, hoodies & bags. Communicate & connect with those in the community as well as spread awareness about the company & our mission. Lastly, I would help assist with charity events & organize team-building activities.
Paid Intern
Your Home Relief
07.2021 - 08.2021
While working at this Real Estate Company as a Paid Intern, My responsibilities consisted of printing and mailing letters, creating spreadsheets as well as creating & editing presentations, creating and handing out flyers, speaking with potential customers, creating customer profiles (phone numbers, addresses, emails, etc.) & organizing files.
Education
Business Administration
Borough of Manhattan Community College
New York, NY
04.2026
Business Administration
Morgan State University
05.2024
High School Diploma - undefined
Brooklyn HS Of The Arts
06.2022
Skills
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Epic Software
Outlook
Patient Scheduling
Front Desk Operations
Telephone Etiquette
Conflict Resolution
Attention to Detail
Communication
Flexibility
Adaptability
Time Management
Timeline
Medical Coordinator (Medical Assistant / Clinic Operations)