Aniyaha Jackson
Rowlett,TX
Summary
Dynamic and results-driven professional with extensive experience at Panda Express, excelling in customer service and cash handling. Proven ability to enhance operational efficiency and improve customer satisfaction through effective communication and teamwork. Recognized for maintaining high accuracy in transactions and fostering positive customer relationships, contributing to repeat business and loyalty.
Overview
5
5
years of professional experience
Work History
Cashier
Panda Express
01.2026 - 05.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and payment processing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of workstations to promote a welcoming environment.
- Assisted in training new team members on operational procedures and best practices.
- Collaborated with team members to uphold service standards during peak hours.
- Implemented suggestions for improving checkout efficiency, enhancing overall customer experience.
- Contributed to team goals by maintaining high accuracy in order fulfillment and cash reconciliation.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Order Picker
Amazon
08.2025 - 01.2026
- Accurately picked and packed customer orders according to specifications.
- Maintained cleanliness and organization of work area to ensure safety and efficiency.
- Collaborated with team members to meet daily production goals consistently.
- Utilized handheld scanners to track inventory levels and update records in real-time.
- Participated in regular safety training sessions to enhance workplace safety awareness.
- Implemented best practices for order accuracy, contributing to improved customer satisfaction levels.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Assisted in onboarding new team members, providing guidance on procedures and workflows.
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Completed inventory accounts to keep records current and promote accurate ordering.
Cashier
711 Gas Station
08.2021 - 07.2022
- Monitored inventory levels, alerting management to restock needs for smooth operations.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
John Horn High School
Mesquite, TX05.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Order taking
Timeline
Cashier
Panda Express
01.2026 - 05.2026
Order Picker
Amazon
08.2025 - 01.2026
Cashier
711 Gas Station
08.2021 - 07.2022
High School Diploma -
John Horn High School