Anjelica Ochoa
Vallejo,CA
Summary
Dynamic and reliable professional with a diverse background, including a notable stint at Chancelight Behavioral Health and Education. Excelled in customer service and cash handling, enhancing customer experiences and operational efficiency. Demonstrated punctuality, a positive attitude, and a commitment to safety and support, contributing significantly to team success and customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Instructional Aide
Chancelight Behavioral Health And Education
Fairfield, CA
12.2019 - Current
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
Delivery Driver
Amazon
American Canyon, CA
08.2021 - 10.2021
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Associate
Pier One Imports
Napa, CA
10.2015 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Habit Burger Grill
Napa, CA
08.2017 - 03.2019
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted counter staff in packing ready orders and distributing to customers.
- Accurately handled cash register transactions while providing excellent customer service.
Barista
Target
Napa, CA
02.2014 - 07.2015
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Ride Operator
Six Flags Discovery Kingdom
Vallejo, CA
02.2013 - 02.2014
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Education
High School Diploma -
American Canyon High School
American Canyon, CA06.2013
Skills
- Cash Handling
- Punctual and Reliable
- Positive Attitude
- Valid Driver's License
- CPR and First Aid
- Customer Service
Certification
- Certified Food Protection Manager, ServSafe - 2/22/2022 - 2/22/2027 #21790567
Timeline
Delivery Driver
Amazon
08.2021 - 10.2021
Instructional Aide
Chancelight Behavioral Health And Education
12.2019 - Current
Cashier
Habit Burger Grill
08.2017 - 03.2019
Sales Associate
Pier One Imports
10.2015 - 03.2020
Barista
Target
02.2014 - 07.2015
Ride Operator
Six Flags Discovery Kingdom
02.2013 - 02.2014
High School Diploma -
American Canyon High School