Anjolie Aguilera

Sales Associate

Dillard's

09.2023 - 02.2025

Assisted customers in product selection to enhance shopping experience.
Maintained knowledge of promotions and sales to provide accurate information.
Operated point-of-sale systems for efficient transaction processing.
Organized merchandise displays to optimize visibility and accessibility.
Supported inventory management by restocking shelves as needed.
Collaborated with team members to achieve daily sales goals.
Handled customer inquiries and resolved issues promptly to ensure satisfaction.
Participated in training sessions to develop product knowledge and sales techniques.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Initiated clienteling approach to build strong relationships with key customers, encouraging repeat business.
Engaged in friendly conversation with customer to better uncover individual needs.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.