Anjolina Ukmar
Sarasota,FL
Summary
Waitress with 7+ years serving experience and 8+ years in the restaurant industry providing top
notch service to all customers. Thrives in a fast paced and high pressure environment. Reliable,
consistent and professional with a very flexible schedule.
Overview
8
8
years of professional experience
Work History
Manager
Rick's Pizza
Tallassee, Florida
08.2020 - 08.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Server and Bartender
Citrola's Italian Grill
Fort Myers, FL
05.2020 - 08.2023
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Server
Rick's Pizza
Tallahassee, Florida
06.2016 - 08.2020
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
Education
Bachelor of Arts - English And Media
Florida State Universiry
Tallahassee, FL08-2024
High School Diploma -
Cardinal Mooney High School
Sarasota, FL05-2020
Skills
- Daily specials memorization
- Guest Engagement
- Allergy awareness
- Suggestive Selling
- Exceptional customer service
- Professional Appearance
References
Sonia Snowden
Owner Rick's Pizza
941-650-9446
Soniasnowden@aol.com
Abbey O'Mara
Bar Manager
Citrola's Italian Grill
941-807-2701
Abbeyomara7@gmail.com
Faith Wynn
General Manager
Rick's Pizza
843-714-5255
faithawynn@gmail.com
Timeline
Manager
Rick's Pizza
08.2020 - 08.2024
Server and Bartender
Citrola's Italian Grill
05.2020 - 08.2023
Server
Rick's Pizza
06.2016 - 08.2020
Bachelor of Arts - English And Media
Florida State Universiry
High School Diploma -
Cardinal Mooney High School
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