- Cooking for friends and family gatherings
- Painting
- Yoga
- Crocheting
- Reading
Anmaree Erickson
Springfield,IL
Summary
Dynamic office support specialist with a proven track record of efficiently managing tasks and driving workplace productivity while maintaining friendly demeanor. Expertise in fostering collaboration and adapting to evolving needs ensures seamless operations in fast-paced environments. Recognized for reliability, meticulous attention to detail, and exceptional communication skills, along with proficiency in scheduling, data management, and customer service. Committed to delivering results that enhance organizational effectiveness while building strong customer relationships and maintaining high satisfaction levels.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Lowe's
12.2025 - Current
- Resolved customer inquiries and complaints, ensuring high levels of satisfaction and loyalty.
- Utilized point-of-sale systems for efficient transaction processing and accurate record-keeping.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed timely and effective replacement of damaged or missing products.
Office Assistant/Bricklayer
Rick Erickson Masonry
05.2009 - Current
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Typed official correspondence and reports from handwritten notes and other information sources.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Demonstrated accurate measurement, calculation and project layout skills.
- Performed basic masonry tasks such as tuckpointing, caulking, grinding and other required duties.
- Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
- Utilized common power and hand tools to complete each masonry project.
- Demonstrated thorough knowledge of industry tools, techniques, equipment and materials.
- Examined existing brick buildings to gauge need for repairs.
- Prepared work area using chalk lines, tapes, squares and levels.
- Cut bricks and concrete using approved tools such as powered abrasive saws, drills and hand tools.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Sales Consultant
Peoria Toyota
01.2019 - 06.2021
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Maintained strict confidentiality when handling sensitive customer information during typing assignments.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Completed registration paperwork and sales documentation.
- Drove team revenue totals by bringing in top sales numbers.
- Solved customer challenges by offering relevant products and services.
Cashier
Best Buy
04.2008 - 05.2009
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
GED -
Illinois Central College
Peoria, IL05-2017
Skills
- Effective time management
- Complex Problem-Solving
- Consistent reliability
- Meticulous attention to detail
- Efficient typing speed
- Optimistic mindset
- Customer service excellence
- Strong interpersonal communication
- Highly adaptable
- Computer Proficiency
- Driven individual
Interests
Timeline
Customer Service Representative
Lowe's
12.2025 - Current
Sales Consultant
Peoria Toyota
01.2019 - 06.2021
Office Assistant/Bricklayer
Rick Erickson Masonry
05.2009 - Current
Cashier
Best Buy
04.2008 - 05.2009
GED -
Illinois Central College