Ann Bednarczyk
Saint Paul,MN
Summary
Proven server with a track record of enhancing customer satisfaction through exceptional service and hospitality expertise, notably at McCormick & Schmick's Seafood & Steaks. Skilled in POS operation and guest relations management, adept at multitasking in high-volume environments. Cultivates lasting customer relationships, driving repeat business and fostering a welcoming atmosphere. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
Benihana Restaurant
Maple Grove, MN
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
McCormick & Schmick's Seafood & Steaks
Edina, MN
05.2023 - 06.2024
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Redlobster
12.2017 - 10.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Cook And The Ox
10.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Edina High School
Edina, MN05.2001
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Professional Appearance
- Food Running
- Menu Memorization
- Service prioritization
- High-volume dining
- Order Accuracy
- Supply Restocking
- Food safety practices
- Suggestive Selling
- Relationship Management
- Food sales and promotion
- Beverage Preparation
- Order Management
- Table setting knowledge
- Ordering Procedures
- Food station setup
- Food and beverage pairings
- Regulatory Compliance
- Wine service
- Strong Work Ethic
- Wine pairing knowledge
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Reliability
Accomplishments
- Supervised team of 15 staff members.
- Documented and resolved costumer issues which led to costumer satisfied and management.
- Resolved product issue through consumer testing.
- Achieved high volume by completing seating with accuracy and efficiency.
Writing, Reading, Wale Watching and Sea Person, Nails and Hair.
I love to read books and look for ways to better my life and career for a better future. I always wanted to take a trip to Alaska to go out onto the sea and see the Whales and take pictures. This is apart of a happiness I have for sea life and nature. I love getting my nails done and finding new ways for hair styles and different ways to do them. Its apart of my relaxation after a great work week.
Timeline
Server
Benihana Restaurant
05.2024 - Current
Server
McCormick & Schmick's Seafood & Steaks
05.2023 - 06.2024
Server
Cook And The Ox
10.2022 - 05.2023
Server
Redlobster
12.2017 - 10.2023
High School Diploma -
Edina High School