Ann DiRosario
Canton,United States
Summary
Results-driven Supply Chain Professional with expertise in industrial manufacturing, procurement, logistics, and vendor relations. Experienced in managing inventory to prevent shortages and mitigating delivery risks. Focused on enhancing service delivery through effective cross-departmental communication and optimizing operational processes.
Overview
25
25
years of professional experience
Work History
Epic Analyst I
Boston Children's Hospital
12.2019 - Current
- Coordinated implementation of IT solutions for end user issues across teams, improving response time. Investigate help desk tickets to determine resolutions. Facilitated cross-departmental communication to align operational processes and enhance system functionality. Enhanced communication between departments, increasing operational efficiency. Developed training materials that improved user satisfaction ratings through effective onboarding.
- Analyzed Epic system configurations to enhance clinical workflows and improve user experience.
- Collaborated with multidisciplinary teams to identify system requirements and optimize functionality.
- Developed training materials and conducted sessions for end-users on Epic applications and tools.
Application Specialist II, Supply Chain Information Systems
Boston Children's Hospital
05.2014 - 12.2019
- Managed application support for supply chain systems at Boston Children's Hospital, collaborating with healthcare teams to optimize workflows and enhance patient care. Provided technical guidance and training for end-users. Ensured system functionality aligns with hospital standards. Mentored and trained coworkers. Delivered training sessions for users across departments' staff, enhancing system usage. Resolved the majority of application issues within SLA, improving efficiency. Led software process enhancements and developed business processes for Prodigo Marketplace, improving user experience.
- Led implementation of electronic health record systems, enhancing patient data management and accessibility.
- Streamlined application workflows, resulting in improved operational efficiency across clinical departments.
- Provided training and support to staff on application usage, improving user adoption and proficiency rates.
Application Specialist I
Boston Children's Hospital
05.2012 - 05.2014
- Facilitated application support for supply chain systems at Boston Children's Hospital, enhancing user experience through collaboration with teams. Collaborated with teams to enhance application functionality and ensure seamless user experience. Trained staff on system usage and troubleshoot issues to maintain high service levels. Spearheaded application training sessions Coordinated with cross-functional teams to resolve application issues, ensuring minimal disruption to operations.
- Analyzed application performance to identify and resolve issues, enhancing user experience.
- Coordinated training sessions for staff on new software implementations and updates.
- Developed documentation and user guides to facilitate onboarding processes for new applications.
Buyer
Boston Children's Hospital
01.2009 - 05.2012
- Oversaw procurement processes, ensuring compliance with hospital standards and enhancing operational integrity. Resolved Peoplesoft system issues to enhance revenue Procure-to-pay cycle efficiency. Tested software for operational improvements. Collaborated with departments to address order statuses and invoice discrepancies. Created training documentation to facilitate end-user education and streamline software utilization. Initiated procurement tracking, ensuring timely delivery and payment. Resolved complex invoicing issues, improving collaboration between Accounts Payable and Purchasing.
- Developed and implemented procurement strategies to optimize supply chain efficiency.
- Collaborated with clinical departments to identify and source specialized medical supplies.
- Negotiated contracts with vendors to secure favorable terms and pricing for hospital resources.
Asset Manager
Sager Electronics
06.2006 - 10.2008
- Managed asset portfolio to enhance performance while mitigating risk. Oversaw daily operations and financial reporting to ensure accuracy and timeliness. Collaborated with cross-functional teams to align Supply Chain strategies with corporate goals. Ensured compliance with regulatory standards. Cultivated and maintained day-to-day and long-term relationships with suppliers to support operational goals.
- Developed and implemented asset management strategies to optimize portfolio performance.
- Analyzed market trends to inform investment decisions and mitigate risks.
- Collaborated with cross-functional teams to ensure alignment on asset allocation and resource utilization.
Procurement Specialist
Mettler Toledo Thornton, Inc.
10.2001 - 06.2006
- Managed procurement processes and supplier relationships, optimizing inventory and reducing costs. Collaborated with sales and marketing to enhance profitability across product lines. Planned and sourced raw materials, utilizing MRP and Kanban methods. Implemented process improvements, increasing on-time shipments and reducing costs. Increased inventory turns of top commodities. Negotiated contracts, resulting in significant cost reductions. Reduced inventory levels while ensuring parts availability was maintained. Developed documentation to streamline engineering response times on component issues.
- Negotiated pricing agreements with suppliers to optimize procurement costs and improve overall budget management.
- Analyzed supplier performance metrics to ensure compliance with quality standards and delivery schedules.
- Developed purchasing strategies that aligned with organizational goals, enhancing supply chain efficiency.
Education
Certificate - Client/Server Programming
Worcester Polytechnic Institute
WalthamBachelor of Arts - Classics
College of The Holy Cross
Worcester, MAHigh School Diploma -
Boston Latin School
Boston, MASkills
- Epic
- Application support
- Peoplesoft ERP
- Supply Chain Systems
- Application Performance Testing
- Workflow Analysis
- Documentation creation
- User training
- Cross-functional communication
- Supplier management
- Microsoft Office
- Organizational and communication skills
Timeline
Epic Analyst I
Boston Children's Hospital
12.2019 - Current
Application Specialist II, Supply Chain Information Systems
Boston Children's Hospital
05.2014 - 12.2019
Application Specialist I
Boston Children's Hospital
05.2012 - 05.2014
Buyer
Boston Children's Hospital
01.2009 - 05.2012
Asset Manager
Sager Electronics
06.2006 - 10.2008
Procurement Specialist
Mettler Toledo Thornton, Inc.
10.2001 - 06.2006
Certificate - Client/Server Programming
Worcester Polytechnic Institute
Bachelor of Arts - Classics
College of The Holy Cross
High School Diploma -
Boston Latin School