Ann Garrity
AUGUSTA,ME
Summary
Dynamic and results-driven professional with extensive experience in customer service at Hannaford Supermarket. Proven track record in cash handling and team collaboration, consistently enhancing customer satisfaction and fostering loyalty. Recognized for reliability and a strong work ethic, adept at resolving inquiries and optimizing sales through effective communication and organization.
Overview
9
9
years of professional experience
Work History
Cashier
Hannaford Supermarket
Augusta, ME
04.2025 - Current
- Operated cash register, ensuring accurate transactions and efficient customer service.
- Managed customer inquiries, providing assistance and resolving issues promptly.
- Processed payments using various methods, including cash, credit, and gift cards.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
5 Below
Augusta, ME
08.2024 - 09.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained organized merchandise displays to optimize customer engagement and sales.
- Processed transactions accurately using POS systems, ensuring efficient check-out procedures.
- Collaborated with team members to meet daily sales targets and improve store performance.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate
Yankee Candle
Augusta, ME
05.2019 - 11.2019
- Trained new associates on operational procedures and customer service standards.
- Conducted inventory checks regularly to ensure stock availability and minimize discrepancies.
- Implemented promotional strategies to boost product visibility and increase sales volume.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Jewelry Sales Associate
Kohls Department Store
Augusta, ME
09.2017 - 11.2018
- Assisted customers in selecting jewelry, providing personalized recommendations based on preferences.
- Maintained product displays, ensuring merchandise was well-organized and visually appealing.
- Processed sales transactions accurately using point-of-sale systems, enhancing customer satisfaction.
- Educated customers on jewelry care and maintenance, fostering long-term relationships and repeat business.
Education
Associate of Science -
Central Maine Community College
Auburn, MEHigh School Diploma -
Erskine Academy
China, MESkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Professionalism and courtesy
- Cash register systems
- Cash handling expertise
- Refunds and exchanges
Timeline
Cashier
Hannaford Supermarket
04.2025 - Current
Sales Associate
5 Below
08.2024 - 09.2025
Sales Associate
Yankee Candle
05.2019 - 11.2019
Jewelry Sales Associate
Kohls Department Store
09.2017 - 11.2018
Associate of Science -
Central Maine Community College
High School Diploma -
Erskine Academy