Ann Mauro

As Inside Sales Coordinator, I play a vital role in developing new business and strengthening relationships with current customers. I work collaboratively with Account Managers, Customers, Estimating, Purchasing, Order Entry, Design Engineers, and Production to orchestrate exceptional service and satisfaction on all projects. I have the capacity to troubleshoot issues and employ resolution strategies. I possess strong organizational skills and motivate others to achieve highest standards.

Key Responsibilities:

• Engage and Drive Sales
• Customer-Centric Support
• Market Penetration
• Collaboration

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving customer complaints with empathy, resulting in increased loyalty and repeat business.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Exceeded performance metrics consistently, earning recognition as a top performer within the team.

• Established a positive inclusive classroom environment conducive to learning, fostering respect and open communication among students.
• Collaborated with colleagues to create an interdisciplinary curriculum, connecting subject matter across various disciplines.
• Enhanced critical thinking skills in students through the use of inquiry-based learning techniques.
• Developed differentiated instruction strategies to address diverse learning needs and styles, resulting in increased student comprehension and success.

• Managed cross-functional teams to execute successful marketing initiatives, enhancing company reputation and customer engagement.
• Regularly presented marketing insights and recommendations to executive leadership, ensuring alignment with overall business objectives.
• Organized and executed robust, creative experiential marketing events and trade shows, overseeing logistics, vendor management, and promotional materials.
• Expanded international market reach by developing and executing region-specific marketing strategies that cater to local consumer preferences.