Ann Pierre
Boca Raton,FL
Summary
Experienced in managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create a welcoming atmosphere.rack record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
3
3
Languages
1
1
Certification
6
6
years of professional experience
Work History
Server
The Cheesecake Factory
600 E Las Olas Blvd
10.2022 - Current
- 1. Took customer orders accurately at the counter
- 2. Welcomed guests warmly to create a friendly atmosphere
- 3. Delivered warm, friendly interactions to enhance guest experience
- 4. Make sure food arrives on time
- 5. Refilled customer drinks promptly to ensure satisfaction
- 6. Assisted customers with menu selections based on preferences
Hostess/Server
Big City Tavern
609 E Las Olas Blvd
04.2023 - 09.2026
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed reservations and waitlists using OpenTable software for efficient table turnover.
- Provided menu recommendations, enhancing guest experience through personalized service.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Padrino’s
Boca Raton, FL
04.2021 - 08.2022
- Received compliments from customers for exceeding responsibilities.
- 1. Was frequently complimented by customers for going above and beyond my normal responsibilities.
- 3. Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.
- 7. Resolved guest and employee complaints to ensure complete customer satisfaction and workforce effectiveness.
- 5. Maintained cleanliness standards by regularly cleaning and sanitizing surfaces and equipment.
- 5. Kept a high level of cleanliness and sanitation.
- 7. Resolved guest and employee complaints, ensuring customer satisfaction and effective team collaboration.
Crew Member
Wendy’s
Boca Raton, FL
06.2020 - 04.2021
- Bagged groceries for customers efficiently, prepare food, cashier, take orders, coordinate, clean
- Delivered exceptional customer service in high-volume dining environment.
- Operated kitchen equipment efficiently to prepare menu items accurately.
- Maintained cleanliness and organization of workstations following health standards.
Education
High school diploma -
West Boca Raton High School
Boca Raton, FL09.2026
Skills
- Serving Experience
- Customer service
- Food Safety
- Food Handling
- Cashiering
- POS
- Cash Handling
- Meal prep
- Food Service
- Restaurant Experience
- Host/Hostess
- Guest engagement
- Hospitality service expertise
- Strong work ethic
- Safe food handling
Certification
ServSafe, April 2nd 2025 to April 2028
Languages
French - Fluent
Haitian Creole - Fluent
Spanish - Intermediate
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Hostess/Server
Big City Tavern
04.2023 - 09.2026
Server
The Cheesecake Factory
10.2022 - Current
Server
Padrino’s
04.2021 - 08.2022
Crew Member
Wendy’s
06.2020 - 04.2021
High school diploma -
West Boca Raton High School