Anna Babinchak
Miami,FL
Summary
Skilled Assistant General Manager with a background in overseeing daily operations, managing team members, and enhancing productivity. Strong leadership abilities, customer service skills, and strategic planning knowledge are key strengths. I'm committed to fostering positive work environments and driving business success.
Overview
4
4
years of professional experience
Work History
Assistant General Manager
Lovebird
Doylestown, PA
08.2023 - 08.2024
- Managed daily operations of the store, including scheduling and supervising staff.
- Analyzed financial data and prepared reports for senior management.
- Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
- Identified opportunities for cost savings and operational efficiency improvements.
- Maintained accurate records of employee attendance, payroll information, and sales figures.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Counter Staff Member
Lovebird/Jules Thin Crust
Doylestown, PA
07.2020 - 08.2024
- Greeted customers in a friendly and courteous manner.
- Assisted customers with menu selection, order placement, and payment processing.
- Provided excellent customer service by anticipating needs of guests.
- Demonstrated strong verbal communication skills while interacting with customers.
Line Staff Member
Saladworks
Lansdale, PA
01.2021 - 05.2021
- Assisted customers with their orders and inquiries at the checkout counter.
- Provided customer service by answering questions, resolving customer issues, and offering product recommendations.
- Stocked shelves with merchandise according to company guidelines.
Line Staff Member
Chick-fil-A
Lansdale, PA
09.2020 - 12.2020
- Assisted customers with their orders and inquiries at the checkout counter.
- Managed cash register operations including opening and closing registers, counting money, and reconciling receipts.
- Provided customer service by answering questions, resolving customer issues, and offering product recommendations.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FL06-2027
Skills
- Team leadership strength
- Employee Relations
- Operations Management
- Workflow Coordination
- Employee Scheduling
- Financial Reporting
References
References available upon request.
Timeline
Assistant General Manager
Lovebird
08.2023 - 08.2024
Line Staff Member
Saladworks
01.2021 - 05.2021
Line Staff Member
Chick-fil-A
09.2020 - 12.2020
Counter Staff Member
Lovebird/Jules Thin Crust
07.2020 - 08.2024
Bachelor of Arts - Psychology
Florida International University
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