Anna Benigni
Mustang,OK
Summary
Reliable medical office professional offers four years of experience working in busy settings with high patient volumes. Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
A Place to Grow Pediatrics
Yukon, OK
11.2019 - Current
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Informed patients of financial responsibilities prior to rendering services.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Coordinated with insurance companies regarding payment verification processes prior to delivering treatment plans.
- Managed multiple tasks simultaneously while providing excellent customer service in a busy office environment.
- Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
- Protected patients by observing strict HIPAA guidelines.
- Processed patient payments and scanned identification and insurance cards.
- Scheduled appointments, managed patient records and updated medical histories.
- Scheduled and confirmed patient appointments and consultations.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Education
High School Diploma -
Mustang High School
Mustang, OK05-2018
Canadian Valley Technology Center - Cowan/Yukon/Czech
Yukon, OK05-2018
Radiologic Technology
Oklahoma State University - Oklahoma City
Oklahoma City, OKSkills
- Patient Relations
- Insurance Verification
- Billing Support
- Patient Scheduling
- Office Administration
- Schedule Coordination
Accomplishments
- Master Teacher Certification
- ELCCT, CPR/First Aid, and sleep safe training certified
- National Technical Honor Society member
- Former ambassador at Canadian Valley Technology Center
Certification
- CPR/First Aid
References
References available upon request.
Timeline
Front Desk Medical Receptionist
A Place to Grow Pediatrics
11.2019 - Current
High School Diploma -
Mustang High School
Canadian Valley Technology Center - Cowan/Yukon/Czech
Radiologic Technology
Oklahoma State University - Oklahoma City
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