Anna Bint
Roseville
Summary
Dynamic professional skilled in aligning guest satisfaction with business objectives. Expertise in efficiently managing check-in and check-out processes while coordinating services across diverse teams. Proven ability to multitask, plan effectively, and communicate clearly to enhance operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server/Bartender
Shores Inn
Saint Clair Shores
07.2022 - Current
- Food safety and sanitation
- Bar setup and breakdown
- Cash handling and transaction processing
- Inventory management and restocking
- Fast-paced service experience
- Guest satisfaction and complaint resolution.
- Same owner as The Great Baraboo
- Processed payments efficiently using point-of-sale systems during busy hours.
- Operated POS terminals to input orders, split bills, and calculate totals.
Medical Receptionist
Child Health Associates
01.2018 - 07.2022
- Patient scheduling and appointment management
- Phone triage and multi-line phone systems
- Medical record management
- Insurance verification
- Data entry and accurate documentation
- HIPPA compliance and confidentiality
- Office equipment operation (fax, scanners, printer)
- EMR/EHR systems
Scheduling analyst
Hansons windows and Siding
01.2015 - 01.2018
- Create and maintain schedules
- Monitor production process
- Inventory/material planning support
- Reporting and documentation
Server
Shores Inn
Saint Clair Shores
06.2013 - 01.2015
- Provided excellent customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area and tables.
- Monitored dining room for guest satisfaction and needs.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Phlebotomist -
Michigan Healthcare Academy
03.2025
Skills
- Data entry
- Scheduling
- Customer service
- Time management
- Multitasking
- Restaurant/Bar experience
- Cash Handling
- Medical record management
- Liquor, wine, and food service
Certification
- Phlebotomy Technician Certification
- Food Handler Certification
Timeline
Server/Bartender
Shores Inn
07.2022 - Current
Medical Receptionist
Child Health Associates
01.2018 - 07.2022
Scheduling analyst
Hansons windows and Siding
01.2015 - 01.2018
Server
Shores Inn
06.2013 - 01.2015
Phlebotomist -
Michigan Healthcare Academy