Results driven professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
8
8
years of professional experience
Work History
VP of Operations
Turner Roofing & Sheet Metal
Broken Arrow, OK
09.2020 - 01.2025
Directed the evaluation of existing systems and processes for opportunities to increase efficiency or reduce costs.
Performed financial analysis of proposed projects or investments prior to approval by senior leadership.
Provided direction on process improvement initiatives to increase productivity and profitability.
Implemented successful business strategies to increase revenue and target new markets.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Created budgets for operational departments and monitored spending throughout the year.
Managed teams of 10+ employees across multiple departments, overseeing their daily operations and workflow.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Developed policies and procedures to ensure consistent implementation of operational objectives.
Administrative Manager
Penny Sheet Metal
Broken Arrow, OK
05.2018 - 08.2020
Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
Oversaw complex office support, managing records database, and organizing contracts.
Pitched in to help with office tasks during busy periods and staff absences.
Reviewed and approved department reimbursement requests, recording transactions to maintain financial accountability.
Oversaw the maintenance of office equipment, supplies, and facilities.
Planned and controlled budgets for contracts, equipment and supplies.
Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
Conducted staff performance evaluations to monitor progress and individual skills.
Reviewed contracts prior to signing them in order to protect the interests of the organization.
Office Manager
ECS Electric
Broken Arrow, OK
01.2017 - 05.2018
Responded to customer inquiries via phone or email in a professional manner.
Managed, scheduled and coordinated office functions and activities for employees
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Reviewed files and records to obtain information and respond to requests.
Monitored payments due from clients and promptly contacted clients with past due payments.