Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aubury Dodge

Hiawatha,IA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

27
27
years of professional experience

Work History

VP of Operations

Betsy Boo's Boutique
11.2014 - Current
  • Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Streamlined operations to maximize business efficiency and profits.
  • Assisted in recruiting, hiring and training of team members.
  • Negotiated price and service with shipping companies and vendors to decrease expenses and increase profit.

Head Cashier/Teller

Solon State Bank
04.2008 - 11.2014
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted with training of new tellers on policies and procedures.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Executed wire transfers, stop payments and account transfers.
  • Counted, verified and handled bank deposits.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Processed applications for new accounts.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Monitored and verified suspicious activity on customer accounts.
  • Stocked, balanced and maintained ATM machine.

Domestic Household Manager

Self Employed
02.2004 - 04.2008
  • Scheduled appointments for medical, dental and self-care needs.
  • Performed cleaning and organization duties.
  • Coordinated meals for all family members.
  • Planned youth activities to foster intellectual and emotional development.
  • Managed financial operations for household of 4 members.

Teller

Washington State Bank
04.1997 - 02.2003
  • Reconciled cash drawer and resolved discrepancies.
  • Provided customer records, account statements and copies of checks.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Turned in excess cash to maintain drawer security.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Assisted with training of new tellers on policies and procedures.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Stocked, balanced and maintined ATM machine.
  • Launched debit card program.

Education

Associate of Arts - Business Management

American Institute of Business
Des Moines, IA
11.1997

High School Diploma -

Midland Community High School
Wyoming, IA
05.1995

Skills

  • Procedure Implementation
  • Program Oversight
  • Operations Oversight
  • Report Preparation
  • Staff Management
  • Operational Management
  • Technical Support

Timeline

VP of Operations

Betsy Boo's Boutique
11.2014 - Current

Head Cashier/Teller

Solon State Bank
04.2008 - 11.2014

Domestic Household Manager

Self Employed
02.2004 - 04.2008

Teller

Washington State Bank
04.1997 - 02.2003

Associate of Arts - Business Management

American Institute of Business

High School Diploma -

Midland Community High School

Similar Profiles

CREATE PROFILE
Aubury Dodge