Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Anna Chen

Chesapeake,VA

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, worked at Hot Pot 757. Recognized for fostering guest engagement and maintaining cleanliness standards. Proficient in cash handling and POS operations, while effectively training new hires and collaborating with team members to upgrade the dining experience.

Overview

3
3
years of professional experience

Work History

Server

Hot Pot 757
10.2022 - Current
  • Provided excellent customer service by taking orders and addressing guest needs.
  • Maintained cleanliness and organization of my tables to ensure that my customers are comfortable.
  • Assisted in beverage preparation, ensuring quality and perfection.
  • Learned POS system operations for processing transactions.
  • Engaged with customers to build connection a welcoming environment.
  • Demonstrated strong multitasking skills by managing multiple tables during peak hours.
  • Assisted in training new hires, providing guidance on restaurant standards and practices.
  • Collaborated with team members to efficiently manage table assignments during peak hours.
  • Adapted quickly to changing menus and daily specials.

Education

Bachelor of Science - Nursing

Old Dominion University
Norfolk, VA
05-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Strong Hospitality
  • Customer service
  • Professional appearance
  • Cleanliness standards
  • Team collaboration

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Interests

  • I like trying new recipes and food trends
  • Food Blogging
  • Fashion

Timeline

Server

Hot Pot 757
10.2022 - Current

Bachelor of Science - Nursing

Old Dominion University

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