Anna Cooke

• Managed a complex household of six children, overseeing budgeting, scheduling, and logistics with a strong focus on resource management and efficiency.

• Reviewed and edited text-to-audio transcriptions for textbooks tailored to special needs students, ensuring quality and accuracy for accessible education materials.

• Provided at-home childcare services, establishing a safe, engaging environment that supported children's development and well-being.

• Supported client investment management for over 100 different accounts by tracking and reconciling investment payments, ensuring integration with banking systems and delivering timely, accurate client support.

Managed bonds and securities in the bank's systems, handling physical and virtual assets, filing securely in the vault, and facilitating secure client transactions for multiple accounts.

• Assisted in managing trust accounts, setting up payment schedules, and ensuring timely and accurate bill payments for trust clients.

• Transcribed interviews from videos, capturing speech, behavior, and emotional nuance for psychology research, ensuring transcription accuracy and context relevance.