Summary
Work History
Skills
Timeline
Generic

Mercedes Ahumada

Stockton,AL

Summary

Driven professional with proven expertise in customer service and POS system operations, honed at Kmart and Toys"R"Us. Excelled in cash handling, balancing accuracy, and enhancing shopping environments through meticulous merchandise restocking. Demonstrated reliability and exceptional time management, contributing to seamless transactions and positive customer experiences.

Work History

Cashier

Kmart
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Hardlines Team Member

Toys"R"Us
  • Helped customers complete purchases, locate items, and join reward programs.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Answered questions about store policies and addressed customer concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted in maintaining a well-organized sales floor, resulting in a visually appealing shopping environment for customers.
  • Aided other departments during peak times or staffing shortages, demonstrating adaptability and teamwork skills within the retail setting.
  • Supported loss prevention efforts by adhering to store policies and promptly reporting suspicious activities.

Skills

  • Customer Service
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Merchandise Restocking
  • Cash Drawer Balancing
  • POS system operations
  • Cash register systems
  • Refunds and exchanges

Timeline

Cashier

Kmart

Hardlines Team Member

Toys"R"Us
Mercedes Ahumada