Summary
Overview
Work History
Education
Skills
Timeline
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Anna Fotis

Human Resources Generalist
Muskegon,MI

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. I have been employed by Integrity Tree Services Inc from 2016 - 2024, having held various job roles during my 7+ years with the company.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Human Resources Generalist

Integrity Tree Service
Grandville, MI
06.2021 - 01.2024
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
  • Met with staff to resolve difficult situations related to performance and conflict management.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.

Safety Administrator

Integrity Tree Services
Grandville, MI
01.2019 - 06.2021
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Investigated incidents, determining root causes and implementing corrective actions.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.

Executive Administrator

Integrity Tree Services
Grandville, MI
01.2018 - 01.2019
  • Fostered strong rapport with clients, vendors, and stakeholders through consistent follow-up and communication.
  • Directed managers of rapidly growing team.
  • Managed day-to-day development issues.
  • Monitored executive schedules to coordinate meetings and corporate events.
  • Managed key executive staff and prioritized workloads.

Work Planner

Integrity Tree Services
Grandville, MI
10.2016 - 01.2018
  • Delivered detailed schedules and priorities to crews in the field for daily work.
  • Prepared and maintained comprehensive production reports to highlight developments for management review.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Excellent communication skills, both verbal and written.

Agency Support Representative

Gerber Life Insurance Company
Fremont, MI
04.2016 - 10.2016
  • Provided exceptional customer service to customers.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse customer questions.
  • Processed debit and credit card and electronic check payments.
  • Performed various clerical duties by filing and faxing documents.

Education

No Degree - General Studies

Muskegon Community College
Muskegon, MI
05.2001 -

High School Diploma -

Holton High School
Holton, MI
09.2012 - 05.2016

Skills

File and records management

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Timeline

Human Resources Generalist

Integrity Tree Service
06.2021 - 01.2024

Safety Administrator

Integrity Tree Services
01.2019 - 06.2021

Executive Administrator

Integrity Tree Services
01.2018 - 01.2019

Work Planner

Integrity Tree Services
10.2016 - 01.2018

Agency Support Representative

Gerber Life Insurance Company
04.2016 - 10.2016

High School Diploma -

Holton High School
09.2012 - 05.2016

No Degree - General Studies

Muskegon Community College
05.2001 -

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Anna FotisHuman Resources Generalist