Anna Garcia
Waxahachie
Summary
Dynamic Co-Manager at Kentucky Fried Chicken with a proven track record in staff management and customer service excellence. Enhanced team productivity through effective training programs and strategic inventory control, achieving significant waste reduction. Skilled in decision-making and cross-functional teamwork, driving promotional initiatives that increased foot traffic and brand visibility.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co Manager
Kentucky Fried Chicken
Waxahachie
08.2021 - Current
- Supervised daily operations, ensuring compliance with food safety standards and quality control measures.
- Trained and mentored team members in customer service best practices and operational efficiency.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Implemented training programs to enhance employee performance and improve team productivity.
- Developed schedules to optimize labor resources while maintaining service excellence during peak hours.
- Resolved customer complaints promptly, fostering positive guest experiences and loyalty.
- Analyzed sales reports to identify trends, adjusting strategies to maximize revenue potential.
- Collaborated with management on promotional initiatives, driving traffic and enhancing brand visibility.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
Education
High School Diploma -
High School of Choice
Waxahachie, TXSkills
- Staff management
- Contract negotiation
- Marketing management
- Leasing and sales
- Team leadership
- Customer service
- Decision-making
- Cross-functional teamwork
Certification
Serve safe
Timeline
Co Manager
Kentucky Fried Chicken
08.2021 - Current
High School Diploma -
High School of Choice