Anna Gvozdeva
New York,NY
Summary
Highly motivated and results-oriented Luxury Style Advisor with nearly two years of experience at Saks Fifth Avenue, dedicated to delivering exceptional experiences to a global clientele. Thrives in fast-paced luxury retail environments, leveraging a strategic sales mindset to drive growth and exceed sales targets. Skilled in navigating a multi-floor retail space, providing personalized service across all departments.. Committed to continuous learning and fostering meaningful, long-term relationships with clients. Maintains a positive attitude, strong work ethic, and unwavering commitment to client service. Bilingual in Russian and English, with excellent communication skills and a client-centric approach. Seeking to leverage my expertise in luxury sales in a challenging retail environment that supports professional growth.
Overview
7
7
years of professional experience
Work History
Luxury Style Advisor
Saks Fifth Ave
01.2023 - Current
- Ensure each client receives exceptional customer service by creating a welcoming environment and providing personalized assistance and expert product knowledge throughout the shopping experience
- Successfully assist high-end clientele in selecting luxury products, fostering lasting relationships and client loyalty before, during, and after sales
- Stay informed about new product launches, campaigns, and internal processes to address a wide range of client inquiries regarding product availability, characteristics, and services
- Identified innovative ways to grow business through elevated client experiences during appointments
- Managed CRM initiatives, including client data capture, personalized communication on new collections and events, gifting campaigns, and clientele reporting
Real Estate Agent
Douglas Elliman
12.2019 - 03.2023
- Managed residential real estate transactions, including rentals and sales
- Facilitated the renting of apartments, ensuring a smooth process for both landlords and tenants
- Successfully sold residential properties, meeting and exceeding sales targets
- Developed and maintained relationships with clients, providing high-quality customer service throughout the buying or renting process
Real Estate Agent
Mdrn. Residential
08.2018 - 12.2019
- Assisted clients in finding rental properties and guided them through the leasing process
- Conducted property showings and facilitated communication between landlords and tenants
Education
Licensed Real Estate Agent -
New York Real Estate Institute
08.2018
Master Practitioner - NLP, Hypnosis Master Practitioner
The NLP Center of New York
New York, NY2018
BSc - Public Relations
University of Bunch Breyvic
Saint Petersburg, Russia07.2008
Skills
- Sales & Marketing
- Strategy
- Luxury
- Customer Relationship Management
- Client Presentation
- Negotiation
- Spirituality
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Luxury Style Advisor
Saks Fifth Ave
01.2023 - Current
Real Estate Agent
Douglas Elliman
12.2019 - 03.2023
Real Estate Agent
Mdrn. Residential
08.2018 - 12.2019
Licensed Real Estate Agent -
New York Real Estate Institute
Master Practitioner - NLP, Hypnosis Master Practitioner
The NLP Center of New York
BSc - Public Relations
University of Bunch Breyvic
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