Summary
Overview
Work History
Education
Skills
Timeline
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Michael Constantine

Detroit

Summary

Experienced sales consultant, with a vibrant and upbeat personality, with keen eye for fashion and style. Possesses solid understanding of current fashion trends and strong customer service skills, ensuring personalized and enjoyable shopping experience. Committed to helping clients discover their unique style and feel confident in their wardrobe choices.

Overview

14
14
years of professional experience

Work History

Luxury Style Advisor

Saks Fifth Avenue
11.2023 - Current
  • Used social media in order to grow business clientele, promoting brands and new arrivals in store
  • Overlooked stock rooms to ensure a smooth selling process for teammates, organizing and displaying new arrivals in the store on sales floor
  • Created look books for current and new arrivals for clients, catering to their brand interest, overall aesthetic goal, and event wardrobe/lifestyle needs
  • Created lasting relationships with clients, solidifying knowledge of their style and personal life in the process, making the shopping experience at ease with a higher sense of comfort
  • Became knowledgeable of other store departments, as well as advisors, in order to make a more seamless customer experience, no matter the event or needs
  • Fostered customer loyalty by building rapport and following up with clients to encourage repeat business
  • Given 'Insisting on Higher Standards' Award (August 2023)

360 Sales

Saks Fifth Avenue
03.2023 - 11.2023
  • Become well-rounded in all store departments in order to maximize sales and provide a more seamless customer experience
  • Built extensive rapport with clients
  • Built relationships with coworkers (leading then to referrals and building a community with coworkers)
  • Elevated shopping experience by identifying clients needs in regards to events, vendors of interest, timeline of event
  • Worked in Multiple areas of store, becoming well rounded with all brands in location

Image Consultant

Cicchini Custom Clothier
09.2019 - 03.2023
  • Delivered exceptional service in a high-volume luxury retail environment, meeting the needs of diverse clientele
  • Assisted in VIP events, showcasing new collections to clients
  • Provided expert consultation for wardrobe development
  • Provide in home and office visits for consultation and delivery
  • Created a wardrobe to merge profession, person and lifestyle
  • Fit client for garments (suits, slacks, sport coats, shirts, overcoats)
  • Built relationships with manufacturers and vendors
  • Provided a process of detailed style selection, including picking fabrics, cuts, and designs
  • Became well educated on fabrics and fabric mills (wools, silks, cottons, cashmere, vicuna, etc)
  • Traveled to Trade Shows to meet current and new vendors, and also to pick new inventory for store

Sales Consultant

Men's Wearhouse
01.2018 - 08.2019
  • Provided exceptional service by assisting customers in selecting formalwear, Casual attire, and accessories tailored to their style preferences and occasions
  • Conducted accurate suit fittings and collaborated with the alterations team to ensure a perfect fit
  • Consistently exceeded sales goals through upselling and recommending complementary items
  • Assisted grooms snd wedding parties in selecting suits and tuxedos for their special day, ensuring a cohesive and stylish look
  • Provided personalized island consultations for clients investing in Joseph Abboud Custom Suits, ensuring each piece was tailored to their needs and lifestyle

Sales Advisor

Meade Lexus of Lakeside
11.2015 - 01.2018
  • Provided comprehensive vehicle demonstrations, highlight key features, performance, and benefits of luxury vehicles to match clients needs
  • Maintained a loyal customer base through effective client telling, personalize follow ups, and excellent post-sale support
  • Negotiated sales and lease agreements, ensuring customer satisfaction while meeting dealership profitability targets
  • Prospect Hidden cultivate a relationship with new clients, contributing to increase in customer acquisition
  • Maintain deep knowledge of competitive brands and industry trends to position vehicles effectively against competitors
  • Collaborated with financial insurance teams to streamline the purchase process for clients
  • Worked with team to maintain lot cleanliness and layout, making a more seamless customer experience

Sales Consultant

Men's Wearhouse
05.2011 - 11.2015
  • Provided exceptional service by assisting customers in selecting formalwear, Casual attire, and accessories tailored to their style preferences and occasions
  • Conducted accurate suit fittings and collaborated with the alterations team to ensure a perfect fit
  • Consistently exceeded sales goals through upselling and recommending complementary items
  • Assisted grooms snd wedding parties in selecting suits and tuxedos for their special day, ensuring a cohesive and stylish look
  • Provided personalized island consultations for clients investing in Joseph Abboud Custom Suits, ensuring each piece was tailored to their needs and lifestyle

Education

- Architecture

Macomb Community College
Warren, MI

Skills

  • Customer Service
  • Sales
  • Client Relations
  • Wardrobe Development
  • Event Coordination
  • Teamwork and collaboration
  • Flexible and adaptable
  • Multitasking
  • Calm under pressure

Timeline

Luxury Style Advisor

Saks Fifth Avenue
11.2023 - Current

360 Sales

Saks Fifth Avenue
03.2023 - 11.2023

Image Consultant

Cicchini Custom Clothier
09.2019 - 03.2023

Sales Consultant

Men's Wearhouse
01.2018 - 08.2019

Sales Advisor

Meade Lexus of Lakeside
11.2015 - 01.2018

Sales Consultant

Men's Wearhouse
05.2011 - 11.2015

- Architecture

Macomb Community College

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Michael Constantine