Professional Summary
Overview
Work History
Education
Skills
Volunteer service hours
Timeline

Anna Hernandez

Luckys Arcadia Amaco
Lake Wales,FL
2
years of professional experience

Dynamic and dedicated cashier at Luckys Arcadia Amaco, recognized for exceptional customer service and leadership in training new staff. Leveraged strong problem-solving skills and a commitment to cleanliness to enhance the shopping experience, fostering customer loyalty and contributing to store success. Known for integrity and effective communication in a fast-paced environment. Friendly and reliable, serving what a positive attitude an excellent customer service skills

Work History

Cashier

2 Years 3 Months
Luckys Arcadia Amaco | 05.2024 - Current
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of the checkout area to ensure a welcoming environment.
  • Handled cash, credit, and digital payments securely while adhering to company policies.
  • Trained new cashiers on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor of Science - Elementary Education (Currently Enrolled)

Webber International University | Lake Wales, FL | 07.2026

High School Diploma

Desoto County High School | Arcadia, FL | 05.2026
  • [Bobby & Barbara Mixon ] Scholarship Recipient
  • 3.7 GPA overall Desoto County High School
  • 3.5 GPA summer course South Florida State College
  • Extracurricular Activities: JROTC, soccer (highschool & college), softball, delta omega

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Team collaboration
Written and verbal communication
Multitasking and organization
Clear communication
Empathy and patience
Basic math
Problem-solving
Honest and dependable
Leadership

Volunteer service hours

Successfully earned over 300 curriculum volunteer service hours in my hometown Arcadia located in DeSoto county. I’ve helped community town members and overall community health. Examples include; downtown cleanup, rodeo parking, Peace River cleanup, helping local elementary schools, etc.

Timeline

Cashier

Luckys Arcadia Amaco
05.2024 - CurrentRead More

Webber International University

Bachelor of Science from Elementary Education (Currently Enrolled)
Read More

Desoto County High School

High School Diploma
Read More
Anna Hernandez