Anna Gourlay
Grant-Valkaria,FL
Summary
Motivated Dental Assistant with 4 years of experience in high-volume dental office. Skilled in assisting with procedures like restorations, (fillings, crowns, bridges, veneers, dentures, partials) and extractions. Knowledgeable in dental office operations and all aspects of chair-side support with focus on communication with other staff to meet patients' needs. Organized and effective multitasker to manage time effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Robert L Burns Jr DMD
Melbourne, FL
08.2021 - Current
- Kept work area clean and organized to enhance the patient experience.
- Scheduled patients and answered patients questions or concerns
- Answered calls using multi-line telephone system.
- Coordinated with insurance companies to verify patients benefits and manage claims.
- Handled insurance issues in a timely manner
- Handled correspondence through email and fax.
- Assisted the oral surgeon as needed to improve patient turn around.
- Handled cash, checks and credit cards effectively to cash patients out.
Dental Assistant
Dr. Henry A. Fischer DDS
Sebastian, FL
04.2018 - 05.2019
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties to assist with various procedures, including general, and oral surgery.
- Took dental images following strict patient protection rules by mentioning risks during pregnancy, and applying lead aprons.
- Helped dentist prepare patient for dentures and any adjustments needed.
- Greeted patients with friendliness.
Server
Rib City
Grant, FL
01.2017 - 03.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Opening shift : set up for the day and completed the correct amount if food prep for the day shift. Closing shift: restocked any necessary items to successfully make the night shift run smoothly.
Education
High School Diploma -
Bayside High School
Palm Bay05.2010
Skills
- Dental Radiography
- Inventory Management
- Oral Hygiene Techniques
- Advising and Educating Patients
- Patient Flow Management
- Hard worker
Certification
Expanded Functions certificate.
Timeline
Receptionist
Robert L Burns Jr DMD
08.2021 - Current
Dental Assistant
Dr. Henry A. Fischer DDS
04.2018 - 05.2019
Server
Rib City
01.2017 - 03.2018
High School Diploma -
Bayside High School