Anna King
Lowell,AR
Summary
Seasoned professional with extensive experience in managing daily operations within the retail and hospitality sectors. Known for effective communication and problem-solving skills, dedicated to enhancing customer relationships and optimizing team performance.
Overview
7
7
years of professional experience
Work History
General Store Manager
SUBWAY®Restaurants
Lowell, Arkansas
01.2026 - Current
- Managed daily operations of restaurant, ensuring smooth service flow.
- Resolved customer complaints promptly to ensure satisfaction.
- Coordinated team schedules to optimize staffing efficiency.
- Monitored financial transactions and ensured accurate cash handling procedures.
Hiring Manager
Subventures
Bentonville, Arkansas
08.2025 - 01.2026
- Screened resumes to shortlist candidates for various positions within the company.
- Conducted initial phone interviews to assess candidate qualifications and fit.
- Coordinated interview schedules between hiring managers and candidates effectively.
- Collaborated with teams to identify hiring needs and develop job descriptions.
- Assisted in onboarding new employees, ensuring a smooth transition into the company.
General Store Manager
SUBWAY®Restaurants
Gravette, Arkansas
11.2023 - 01.2026
- Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
- Handled inventory management, including ordering and stock rotation.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Maintained records of inventory, sales, and personnel activity.
Dispatcher Office Assistant
Gunslinger Carriers
Gravette, Arkansas
04.2022 - 05.2023
- Managed communication between drivers and operations to ensure smooth logistics.
- Coordinated dispatch schedules for timely delivery of freight shipments.
- Organized paperwork for incoming and outgoing shipments to streamline processes.
- Organized and maintained filing systems for documents related to the dispatch office.
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
Customer Service Representative
Black Hills Energy
Fayetteville, Arkansas
02.2020 - 04.2022
- Handled high volumes of incoming calls while maintaining service standards.
- Resolved complaints by providing appropriate solutions and alternatives.
- Assisted customers in understanding energy usage and savings programs.
- Managed customer inquiries regarding utility services and billing issues.
- Documented customer interactions accurately in the CRM system.
Skills
- Customer relationship management
- Complaint resolution
- Operational efficiency
- POS systems operations
- Hospitality and accommodation
- Time management
- Multitasking and organization
- Attention to detail
- Effective communication
- Problem solving
Timeline
General Store Manager
SUBWAY®Restaurants
01.2026 - Current
Hiring Manager
Subventures
08.2025 - 01.2026
General Store Manager
SUBWAY®Restaurants
11.2023 - 01.2026
Dispatcher Office Assistant
Gunslinger Carriers
04.2022 - 05.2023
Customer Service Representative
Black Hills Energy
02.2020 - 04.2022