Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant/Receptionist
Refugee Canyon Veterinary Services
07.2022 - Current
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
Provided customer support to clients, answering questions and addressing concerns.
Scheduled appointments and made sure each visit was completed in a timely manor.
Manager
Broadway Kennels
04.2017 - 07.2022
Managed scheduling along with hiring/terminations.
Maintained professional, organized, and safe environment for employees and animals.
Delegated a plan amongst staff in order to achieve that days demands.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring trustworthy services.