Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anna Lane

Tyner,NC

Summary

Results-driven management professional with over four years in high-volume hospitality operations. Expertise in team supervision, employee training, and customer service. Skilled in managing bar operations, optimizing inventory, and enhancing profitability while maintaining high standards of cleanliness and safety.

Overview

2
2
years of professional experience

Work History

Bar Manager

5th Street Hardware Restaurant & Taproom
08.2024 - Current
  • Lead, coach, and supervise bartenders, servers, and support staff to maintain exceptional service standards.
  • Manage daily front-of-house and bar operations in a fast-paced, high-volume environment.
  • Train and onboard new employees on company procedures, customer service expectations, and alcohol compliance.
  • Monitored compliance with North Carolina alcohol laws and company policies to uphold service standards.
  • Resolved customer concerns to enhance guest satisfaction and loyalty.
  • Managed opening and closing procedures and cash handling to streamline operations.

Restaurant Manager

The Blackened Kraken
01.2024 - 03.2025
  • Supervised daily restaurant operations, enhancing employee performance and service quality.
  • Maintained high standards of customer service, contributing to a positive dining experience.
  • Trained new team members and promoted a positive workplace culture.
  • Assisted with scheduling, inventory management, and cash control to ensure efficient operations.

Education

Bachelor of Science - University Studies

East Carolina University
Greenville, NC
05.2026

Transfer Program - undefined

Pitt Community College
Winterville, NC
01.2024

High School Diploma - undefined

John A. Holmes High School
Edenton, NC
06.2021

Skills

  • Operations Management
  • Point of Sale Management
  • Inventory Management
  • Guest Relations
  • Employee Training
  • Scheduling
  • Leadership
  • Team Development
  • Conflict Resolution
  • Time Management
  • Communication
  • Microsoft Office

Timeline

Bar Manager

5th Street Hardware Restaurant & Taproom
08.2024 - Current

Restaurant Manager

The Blackened Kraken
01.2024 - 03.2025

High School Diploma - undefined

John A. Holmes High School

Transfer Program - undefined

Pitt Community College

Bachelor of Science - University Studies

East Carolina University