Anna Lyon
Winthrop Harbor,IL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. As well as a team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Wave Original
09.2022 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Culinary Hostess
Stoney RIver Assited Living
08.2019 - 04.2022
- Answered residents questions about menu information.
- Greeted residents warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as taking orders, greeting guests, and serving food and drink.
- Maintain cleanliness in the dining area to ensure a welcoming atmosphere.
- Cleared and reset tables
- Addressed residents requests promptly to enhance their dining experience.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ08-2025
Associate of Applied Science - Business Management
Mid-State Technical College
Marshfield, WI05-2023
No Degree - Project Management
Mid-State Technical College
Marshfield, WI05-2023
No Degree - Human Resources Assistant
Mid-State Technical College
Marshfield, WI05-2023
No Degree - Entrepreneurship
Mid-State Technical College
Marshfield, WI05-2022
High School Diploma -
Marshfield High School
Marshfield, WI05-2020
Skills
- Cash handling
- Effective communication
- Time management
- Customer service
- Multitasking
- Issue resolution
- Stocking and receiving
- Cleaning techniques
Certification
- Certificate of Occupational Proficiency in Assistant Child Care Teacher
- Certificate of Occupational Proficiency in Infant/Toddler
- Certificate of Occupational Proficiency in Youth Leadership
Timeline
Sales Associate
Wave Original
09.2022 - 02.2024
Culinary Hostess
Stoney RIver Assited Living
08.2019 - 04.2022
Bachelor of Science - Business Management
Grand Canyon University
Associate of Applied Science - Business Management
Mid-State Technical College
No Degree - Project Management
Mid-State Technical College
No Degree - Human Resources Assistant
Mid-State Technical College
No Degree - Entrepreneurship
Mid-State Technical College
High School Diploma -
Marshfield High School
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