Summary
Overview
Work History
Education
Skills
Certification
Honors And Awards
Personal Information
Languages
Timeline
Generic
Anna Mangieri

Anna Mangieri

Frisco

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, and business growth & development. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Realtor

Tonya Peek Group-Coldwell Banker Realty
08.2019 - Current
  • Wrote property descriptions and professionally highlighting property features to increase purchase offers.
  • Conducted comprehensive market analysis to identify investment opportunities.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Developed new business and managed new and existing clients.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.


#1 Top Producing Agent, Tonya Peek Group 2022, 2023

#1 Coldwell Banker Large Team in the State of Texas

#1 Real Estate Team in the DFW Metroplex

#1 Office in the State of Texas

International President's Elite Team Awards 2020, 2021, 2022, 2023

Realtor

Keller Williams Realty North Collin County
01.2015 - 08.2019
  • Implemented efficient systems for managing paperwork and tracking client communication history, improving overall organization and productivity levels.
  • Earned recognition as a top-performing agent within the brokerage, consistently exceeding sales targets and earning accolades from both clients and colleagues.
  • Prepared comparative market analyses for prospective sellers to help them understand current market conditions when making selling decisions.
  • Coordinated logistics for training events, including scheduling facilities, and managing participant registration.


Top Producer, Bronze Award 2016

Gold Achievement in Production, 2018

Vice Chair, Education Committee, Agent Leadership Council

Business Manager

ABM Industries
01.2004 - 01.2011
  • Owner and operator of a dry cleaning plant.
  • Oversaw vendor relationships, ensuring proficient services while maintaining cost controls.
  • Initiated a successful loyalty program that contributed to higher customer retention rates.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Project Administrator

Dutchess County Economic Development Corp.
01.2000 - 01.2004
  • Staff Liaison for the board of directors and committee members for Economic Development Corporation.
  • Collaborated with cross-functional teams to develop innovative strategies for business growth.
  • Conducted in-depth research for major employers to identify employee trends, patterns, and anomalies within the local workforce.
  • Develop, review and audit Request for Proposals (RFP)

Customer Service Supervisor

Research Institute of America
01.1996 - 01.1999
  • Supervisor of customer service call center for New York-based publishing company.
  • Collaborated closely with department heads to identify opportunities for process improvements within their respective areas of responsibility.
  • Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
  • Trained team members on performance metrics and consumer behavior identification.

Education

Salesperson/Broker License Program - Licence Holder, Texas Real Estate Commission

Texas Institute of Real Estate
Austin, TX
01.2014

Bachelor of Science - Sociology

Mercy College
Westchester County, NY
01.1987

General Studies - Business/Corporate Communications

Ithaca College
Ithaca, NY
01.1985

Skills

  • Cold Calling and Lead Generation
  • Market Knowlege Expert
  • Contract Negotiation and Close
  • Client Relations
  • Persuasive Communication
  • Performance Tracking
  • New Home Sales
  • Real Estate Transactions
  • Cross-functional Coordination
  • Business Development
  • Operations Management
  • Board of Directors Reporting
  • Workforce Development
  • Business Attraction & Retention
  • Request for Proposal (RPF)
  • Training Program Development
  • Call Center Administration
  • CRM proficiency

Certification

  • Graduate Realtor Institute
  • New Home Sales Certification
  • Certified Luxury Property Specialist
  • Home Evaluation Specialist

Honors And Awards

  • Leadership Dutchess, Create powerful alliances and develop collaborative relationships with community leaders
  • Hometown Hero Award, Bring neighbors together to build community
  • D Magazine, Top residential real estate producer
  • Dallas Real Producers, One of Dallas' Top 500 Realtors

Personal Information

Title: Realtor

Languages

Conversational Italian

Timeline

Realtor

Tonya Peek Group-Coldwell Banker Realty
08.2019 - Current

Realtor

Keller Williams Realty North Collin County
01.2015 - 08.2019

Business Manager

ABM Industries
01.2004 - 01.2011

Project Administrator

Dutchess County Economic Development Corp.
01.2000 - 01.2004

Customer Service Supervisor

Research Institute of America
01.1996 - 01.1999

Salesperson/Broker License Program - Licence Holder, Texas Real Estate Commission

Texas Institute of Real Estate

Bachelor of Science - Sociology

Mercy College

General Studies - Business/Corporate Communications

Ithaca College
  • Graduate Realtor Institute
  • New Home Sales Certification
  • Certified Luxury Property Specialist
  • Home Evaluation Specialist
Anna Mangieri