Anna Marll
Severn,MD
Summary
Friendly and motivated recent high school graduate with 3+ years of customer service experience in fast-paced retail and food service environments. Skilled in communication, teamwork, and problem-solving, with a proven ability to adapt quickly and support diverse teams. Seeking an entry-level position where I can contribute energy, dependability, and a positive attitude to support efficient airline operations.
Overview
2
2
years of professional experience
Work History
Retail Customer Service Associate
Medieval Times Dinner & Tournament
02.2024 - Current
- Delivered exceptional customer service in a fast paced retail environment, ensuring customer satisfaction and repeat business.
- Operated POS systems accurately, processing transactions and handling cash transactions.
- Collaborated with team members to meet and exceed sales targets, contributing to store's overall performance.
- Repeatedly having been a top seller in the retail department, having made the business over 20,000$ in one month.
- Trusted as someone the team could come to with question and for training.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
Food Runner
The Rumor Reel
05.2023 - 09.2023
- Delivered food promptly and accurately from kitchen to tables, ensuring a smooth guest experience.
- Assisted with basic food prep and plating to support kitchen efficiency.
- Cleared tables quickly and discreetly to maintain a clean, welcoming environment.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
High School Diploma -
Old Mill Senior High
Millersville, MD06.2025
Skills
- Excellent written and oral communication
- Good communication skills
- Customer relations
- Customer support
- Physical Stamina
- Teamwork and collaboration
- Basic Safety Training
Timeline
Retail Customer Service Associate
Medieval Times Dinner & Tournament
02.2024 - Current
Food Runner
The Rumor Reel
05.2023 - 09.2023
High School Diploma -
Old Mill Senior High
Similar Profiles
Curtis HarrisCurtis Harris
Food Preparation Worker at Medieval Times Dinner & Tournament DallasFood Preparation Worker at Medieval Times Dinner & Tournament Dallas
KISHAN KATHRANIKISHAN KATHRANI
Server at Medieval Times Dinner & TournamentServer at Medieval Times Dinner & Tournament
Susan (Susie) SweeneySusan (Susie) Sweeney
Bartender at Medieval Times Dinner & TournamentBartender at Medieval Times Dinner & Tournament
Kiara ThomasKiara Thomas
Hospitality Food Service at Son's Quality Food CompanyHospitality Food Service at Son's Quality Food Company
ISHAMEEL EDWARDSISHAMEEL EDWARDS
Material Coordinator at GOVERNMENT PRODUCTION OFFICEMaterial Coordinator at GOVERNMENT PRODUCTION OFFICE