Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Anna Middling

CLEARLAKE OAKS,CA

Summary

Accomplished professional with a proven track record at St. Helena Hospital, adept in HIPAA Compliance and Insurance Billing, and known for exceptional organizational skills. Excelled in maintaining accurate records and fostering teamwork, significantly enhancing office productivity. Demonstrated ability to train staff and manage complex billing processes, ensuring contractual compliance and efficient patient account management.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Patient Account Representative

St. HelenaHospital Deer Park

Processed patient Account from billing insurance to private pay. Checked insurance for contractual compliance. Promoted to:

Staff Assistant III

Lake County Social Services
10.2023 - 08.2024
  • Processed andfiled court documents. Kept spreadsheets of Hearing dates and Filing dates Supported daily operations with efficient task management, contributing to overall office productivity and organization.
  • Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
  • Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
  • Served as a liaison between departments, facilitating effective collaboration on projects and initiatives.

Staff Assistant Lll

Mendocino County Social Services
05.2019 - 05.2023
  • As Lead I trained new office assistants ran the monthly reports for CalWORKs clients, sent out 10-notices to clients, kelt speadsheet of client class participation, made the monthly calendars and kept room reservations. Also i did other things as assigned like make packets for three offices. Make internal forms for agency. Supported daily operations with efficient task management, contributing to overall office productivity and organization.
  • Established strong working relationships with coworkers through excellent communication skills which led to improved teamwork capabilities.
  • Maintained accurate record-keeping systems to ensure easy access to vital information for staff members.
  • Maintained professional front desk, handled incoming calls and delivered exceptional service to every guest.

Truck Loader

D & A Transportation
01.2017 - 05.2019
  • Loaded and strapped shipments into place on trucks.
  • Successfully loaded various types of cargo such as pallets, crates, drums, and containers while maintaining compliance with regulations regarding hazardous materials handling.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Drove team with my husband and were Company Drivers for Alpine Express where we carried Hormost ProductsMaintained clean and functional warehouse space throughout Number hour shifts.

Underpayment Specialist

St. Helena Hospital Clearlake
04.2001 - 09.2009

Processed patient encounters from insurance billing to patient co-pay.

Education

A S - Business And Commerce

Napa Valley College
Napa, CA

Skills

  • HIPAA Compliance
  • Insurance Verification
  • Insurance Billing
  • Medical Billing
  • Processed Court Reports And Notices
  • All Microsoft skills including Outlook

Accomplishments

  • Saved facility thousands of dollars by uncovering key discrepancies.
  • Drove over 100,000 miles in a semi.

Certification

California Class A drivers license

Timeline

Staff Assistant III

Lake County Social Services
10.2023 - 08.2024

Staff Assistant Lll

Mendocino County Social Services
05.2019 - 05.2023

Truck Loader

D & A Transportation
01.2017 - 05.2019

Underpayment Specialist

St. Helena Hospital Clearlake
04.2001 - 09.2009

Patient Account Representative

St. HelenaHospital Deer Park

A S - Business And Commerce

Napa Valley College
Anna Middling