Anna Mudd
Angelica
Summary
Dedicated server with exceptional customer service skills. Proven ability to manage multiple tables efficiently while ensuring guest satisfaction and effective communication.
Results-driven server with a strong work ethic and exceptional customer service skills. Experienced in training new staff and collaborating with kitchen teams to streamline operations and deliver quality dining experiences.
Overview
29
29
years of professional experience
Work History
Server
Greenhorn Creek Camp's Restraunt
Angels Camp, CA
05.2022 - Current
- Delivered exceptional customer service by promptly addressing guest inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Managed multiple tables efficiently, prioritizing tasks to enhance guest satisfaction and streamline operations.
- Trained new servers on menu knowledge, service standards, and operational procedures for consistent performance.
Food and Beverage Server
Ironstone Vineyards
Murphys, CA
03.2020 - 03.2021
- Coordinated event logistics, ensuring smooth execution of activities and adherence to schedules.
- Assisted in setting up venues, arranging seating, and managing equipment for events.
- Maintained inventory of supplies, tracking usage to support event preparation needs.
- Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Processed customer orders accurately using point-of-sale systems, ensuring error-free transactions and billing.
- Monitored dining area cleanliness and organization, maintaining a welcoming environment for guests at all times.
- Developed strong rapport with regular customers, enhancing their dining experience through personalized interactions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Nurse
UCDavis Medical Center
02.1997 - 07.2019
- Delivered direct patient care in high-stress environments, ensuring comfort and safety.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Monitored vital signs and documented patient progress using electronic health record systems.
- Educated patients and families on disease management, medication adherence, and wellness strategies.
- Advocated for patient needs within multidisciplinary team meetings to enhance treatment effectiveness.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Education
Bachelor of Science - Nursing
Concord University
Orange, CA05-1996
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Greenhorn Creek Camp's Restraunt
05.2022 - Current
Food and Beverage Server
Ironstone Vineyards
03.2020 - 03.2021
Nurse
UCDavis Medical Center
02.1997 - 07.2019
Bachelor of Science - Nursing
Concord University