Anna Peters
Harvard,IL
Summary
Driven and detail-oriented professional with proven expertise in customer service and cash handling proficiency, honed at SUBWAY® Restaurants and Daniels Foods Sentry. Excelled in enhancing customer satisfaction and streamlining operations through effective teamwork, problem-solving, and time management. Demonstrated reliability in maintaining high cleanliness standards, contributing to a significant improvement in service efficiency.
Overview
3
3
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
06.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Kept drawer balanced by accurately processing cash, credit, and debit payments.
- Replenished condiments, beverages, and supplies while maintaining the cleanliness of service areas.
- Prepared salads, soups, and sandwiches for customers.
- Cleaning Dishes
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware, and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
Cashier
Daniels Foods Sentry
01.2022 - 06.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Harvard High School
Harvard, IL05.2025
Skills
Customer Service
Teamwork and Collaboration
Problem-Solving
Time Management
Cleaning and organization
Reliability and punctuality
Food Preparation
Cash handling proficiency
Multitasking and Prioritizing
Cleanliness and hygiene
Phone and Online Order Processing
POS system use
Store Closing
Timeline
Sandwich Artist
SUBWAY®Restaurants
06.2023 - Current
Cashier
Daniels Foods Sentry
01.2022 - 06.2023
Harvard High School