Reliable and hardworking team member. Able to work alone or with a team to provide excellent customer service. Good interpersonal and multitasking skills in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Sales Associate
Orange Theory Fitness
06.2023 - Current
Organized and cleaned to maintain store visual appeal, engage customers, and promote specific merchandise.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Server/Bartender
Smokejack BBQ
02.2022 - Current
Resolved customer complaints promptly and professionally to maintain positive reputation.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Tropics
01.2020 - 12.2021
Managed guest expectations by relaying information regarding hours, wait times, and specials.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Bartender
Colasante's Ristorante & Pub
09.2018 - 12.2021
Served high customer volumes during special events, nights, and weekends.
Multitasked to meet customer, business operations, and server needs with minimum errors or delays.
Office Administrator
RaeMac Co
05.2017 - 12.2020
Manage multiple mediums of communication simultaneously including: telephone, email, and chat (inbound and outbound)
Schedule appointments, present properties and follow up to convert prospective tenants.
Oversaw maintenance of office facilities and equipment by collaborating with and inspecting work of repair contractors.
Cashier Team Lead
Colasante’s Ristorante & Pub
01.2017 - 12.2021
Assisted customers by answering questions and fulfilling requests.
Trained new team members in cash register operation, stock procedures, and customer service.