Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Anna Roman

Orlando,FL

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Toms Watch Bar
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Bussed and reset tables to keep dining room and work areas clean.

Esthetician

Amazing Lash Studio
08.2021 - 10.2024
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Educated clients on how to clean and maintain lash extensions.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Addressed client questions, concerns and requests directly for maximum satisfaction.
  • Created unique looks matching individual client preferences and budgets.
  • Worked with high attention to detail to complete precise, long-lasting lash looks.

Inventory Manager

Platos Closet
07.2019 - 09.2023
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Bought in merchandise for the company.
  • Trained new trainees to buy in merchandise for the store and price them properly.
  • Made the work schedules.
  • Managed meetings to go over what merchandise not to continue buying in and whats selling well.
  • Bank runs.
  • Opening and closing procedures.

Warehouse Worker

Amazon
09.2021 - 03.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

Esthetician - Beauty Academy

Florida Beauty Academy
Orlando, FL
02-2020

High School Diploma -

Pennfoster
Pennsylvania Furnace, PA
02-2011

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

  • Licensed Estheticain
  • Licensed Lash Technician

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Server

Toms Watch Bar
06.2024 - Current

Warehouse Worker

Amazon
09.2021 - 03.2023

Esthetician

Amazing Lash Studio
08.2021 - 10.2024

Inventory Manager

Platos Closet
07.2019 - 09.2023

Esthetician - Beauty Academy

Florida Beauty Academy

High School Diploma -

Pennfoster

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Anna Roman