Annie Rufener
Canton,OH
Summary
Caring Residential Counselor with experience supporting independence through daily living skills coaching. Diligent when enhancing residents' mental health and social needs. Focused on meeting resident life plan goals by teaching positive habits, safety tips and time management. Dedicated to encouraging well-suited hobbies and leisure activities.
Overview
6
6
years of professional experience
Work History
Residential Rehabilitation Counselor
WayStation INC
Baltimore, Maryland
03.2011 - 12.2013
- Provided individual counseling to clients in residential rehabilitation programs.
- Developed and implemented personalized treatment plans for diverse client needs.
- Conducted group therapy sessions to foster peer support and engagement.
- Monitored client progress and reported updates to multidisciplinary teams.
- Facilitated life skills training workshops to improve daily living competencies.
- Collaborated with healthcare providers to coordinate comprehensive care services.
- Maintained accurate documentation of client interactions and treatment outcomes.
- Supported crisis intervention efforts to ensure client safety and well-being.
- Monitored medication compliance among clients receiving psychotropic medications.
- Participated in regular meetings with staff members to discuss individual cases and plan interventions accordingly.
- Provided individual and group counseling to residents in a residential rehabilitation facility.
Crisis Counselor
211 Hotline
Charleston, South Carolina
05.2011 - 04.2012
- Provided emotional support during crisis calls, ensuring caller safety and comfort.
- Assessed client needs and connected them with appropriate community resources.
- Collaborated with team members to improve response strategies and protocols.
- Educated callers about available services and programs for ongoing assistance.
- Maintained confidentiality while handling sensitive information during interactions.
- Participated in training sessions to enhance counseling techniques and skills.
Americorps Vista Volunteer Program Coordinator
AmeriCorps VISTA
Charleston, South Carolina
02.2011 - 02.2012
- Developed educational materials for workshops and training sessions.
- Assisted in organizing fundraising events for community initiatives.
- Researched community needs to inform program development strategies.
- Facilitated weekly meetings with team members to discuss progress towards goals.
- Conducted research on best practices for volunteer recruitment and management.
- Collaborated with local schools and universities to recruit student volunteers.
- Served as an ambassador of the organization at community events by providing information about its services.
- Assisted in developing and implementing strategies for community outreach initiatives to increase awareness of the organization's mission.
- Developed training material for new volunteers on how to use organizational resources effectively.
Humanitarian Service Intern
Incalink International
Trujillo, Peru
04.2008 - 09.2008
- Supervised, organized, and educated volunteers in construction tasks for orphanage
- Directed management of intake, inventory, and donation redistributions for community
- Orchestrated outreach programs to strengthen ties with marginalized communities in Barrios, focusing on creation of educational and daycare resources for underserved children and adults.
Education
Bachelor of Arts - Visiual Art
Malone University
Canton, OH05-2010
Skills
- Treatment planning
- Crisis intervention
- Group therapy facilitation
- Case management
- Life skills training
- Community resource networking
- Program development
- Community outreach
- Volunteer management
- Client assessment
- Team collaboration
- Resource coordination
- Effective communication
Timeline
Crisis Counselor
211 Hotline
05.2011 - 04.2012
Residential Rehabilitation Counselor
WayStation INC
03.2011 - 12.2013
Americorps Vista Volunteer Program Coordinator
AmeriCorps VISTA
02.2011 - 02.2012
Humanitarian Service Intern
Incalink International
04.2008 - 09.2008
Bachelor of Arts - Visiual Art
Malone University