MCKINLEY OLSON
University Place
Summary
Aspiring forensic psychology graduate student dedicated to bridging mental health and the criminal justice system. Focused on non-clinical work in research, policy, and program development to support effective, evidence-based responses for justice-involved individuals.
Overview
9
9
years of professional experience
Work History
Residential Rehabilitation Counselor
Special Commitment Center
09.2023 - Current
- Provided crisis intervention services as needed, de-escalating tense situations and helping residents regain stability after challenging incidents occurred.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Assisted in the implementation of treatment team decisions by supporting residents during their transition from residential care to independent living and facilitating access to community resources.
- Improved residents'' daily living skills by providing consistent guidance and support during daily activities.
- Maintained detailed records of resident interactions, assessments, treatment plans, and progress updates to inform ongoing care decisions.
- Supported staff development through hands-on training and guidance
Barista
Woods Coffee
01.2021 - Current
- Provide quality drinks to customers as they order.
- Completing everyday procedures and ensuring the store is stocked and cleaned.
- Customer service includes greeting, taking orders correctly, and assisting with lobby inquiries and drive-through inquiries.
- Ensure all opening and closing procedures are fulfilled and the store is ready.
Barista
Cafe Elite
01.2021 - 01.2021
- Provide quality drinks to customers as they order.
- Completing everyday procedures, ensuring the stand is stocked and cleaned.
- Customer service includes greeting, taking orders correctly and assisting with inquiries.
- Ensure all closing procedures are fulfilled and the stand is ready for the openers.
Style Team Member
Target
01.2019 - 01.2021
- Customer service includes greeting guests, assisting with inquiries, and directing guests to the product.
- Completing everyday procedures, ensuring the zone is tidy, and the return racks are emptied.
- Reorganizing the flow of the floorpad, bringing new product out to the floor, and replenishing existing product.
- We are tasked with pushing new products out daily to ensure our floor is always full.
- Cross-trained in multiple areas, including guest service, checkout advocate, and fulfillment.
Key Holder
Garage Clothing
01.2018 - 01.2019
- Customer service includes greeting customers and handling sales efficiently.
- Completing opening and closing procedures, ensuring the store has a nice tidy appearance.
- Reorganizing new and current products for a floor set, also tasked with the inventory and ensuring products are replenished, merchandise is set according to company brand directives.
- Shift manager.
Certified Lifeguard/Swim Instructor
People's Community Center
01.2016 - 01.2018
- Certified Lifeguard I ensure the safety of the patrons who come to the swimming pool.
- Teaching individuals the basics of swimming and basic safety skills while ensuring their safety.
Education
High School Diploma -
Tacoma School of The Arts
Tacoma, WA01.2018
None -
Clover Park Technical College
Lakewood, WAAssociates of Arts - undefined
Tacoma Community College
Tacoma, WA01.2020
Bachelor of Arts - Sociology
Western Washington University
01.2023
Skills
- Barista Training
- SPSS Knowledge
- Data analysis
- Compassionate
- Management skills
- Self-Directed
- Social and Caring
- Typing 36 WPM
- General Office Skills
- Independent Worker
- MS Word/PowerPoint
- MS Excel
- Team Player
- Able to Multitask
- Patient Individual
- Confident/Assured
- Fast/Quick Learner
- Flexible/Dependable
- Residential supervision
- Crisis intervention
Timeline
Residential Rehabilitation Counselor
Special Commitment Center
09.2023 - Current
Barista
Woods Coffee
01.2021 - Current
Barista
Cafe Elite
01.2021 - 01.2021
Style Team Member
Target
01.2019 - 01.2021
Key Holder
Garage Clothing
01.2018 - 01.2019
Certified Lifeguard/Swim Instructor
People's Community Center
01.2016 - 01.2018
Associates of Arts - undefined
Tacoma Community College
High School Diploma -
Tacoma School of The Arts
None -
Clover Park Technical College
Bachelor of Arts - Sociology
Western Washington University
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