Anna Saccomandi

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Kept accounts in balance and ran daily reports to verify totals.

Maintained detailed records and complete regular reports of operation, accounting and Human Resources needed.

Remained calm professional in stressful circumstances and effectively diffused tense situations.

Entering and billing work cases

Managed supply purchasing, restocking and inventory tracking.

Answering phone calls and making them.

Over looking the lab and making sure everything that should leave that day left.