Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anna Senra

Lakewood,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Sales Associate

AIL
01.2010 - Current
  • Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
  • Developed strong customer relationships through proactive communication and attentive service.
  • Built rapport with customers by understanding their unique needs and offering tailored solutions accordingly.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.

Customer Service Representative

Color West
03.2005 - 08.2008
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.

Education

High School Diploma -

Grant High School
Van Nuys, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

AIL
01.2010 - Current

Customer Service Representative

Color West
03.2005 - 08.2008

High School Diploma -

Grant High School

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Anna Senra