Summary
Overview
Work History
Education
Skills
Timeline
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Anna Sheffield

Daphne,AL

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables and giving directions. Constantly finding new ways to exceed customers' expectations with personalized service.

Overview

3
3
years of professional experience

Work History

Hostess

Briquettes Steakhouse
05.2021 - Current
  • Enhanced customer experiences by efficiently managing seating arrangements.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls and greeting guests.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

High School Diploma -

Daphne High School
Daphne, AL
05.2024

Skills

  • Guest Engagement
  • Dining Area Maintenance
  • Server Support
  • Guest Complaint Resolution
  • Food Running
  • Customer Service
  • Interactive Communication Skills
  • Restroom Servicing
  • Guest Seating
  • Table Bussing

Timeline

Hostess

Briquettes Steakhouse
05.2021 - Current

High School Diploma -

Daphne High School

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Anna Sheffield