Anna Shvaikovska
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Smoke Shop
09.2023 - 01.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Responded to telephone and in-person requests for information.
Service Consultant
Play Mobile Company
02.2023 - 07.2023
- Provided information about service procedures and expected timelines.
- Collaborated with team members to develop new strategies for enhancing customer satisfaction and retention.
- Served as a key point of contact for clients, providing expert guidance on products and services while maintaining excellent communication throughout all stages of the process.
- Analyzed customer feedback data to identify trends and implement targeted improvements, leading to consistently high satisfaction scores.
- Applied advanced knowledge skills and knowledge of Internet connectivity on daily basis.
Makeup Artist
Beauty Bar Salon
01.2023 - 07.2023
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Barista / Server
Meet Me
09.2022 - 12.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Sales Consultant
Zara
02.2022 - 07.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Barista
Czarna Porzeczka
08.2021 - 01.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Bachelor of Science - Medical Ethics
University Jana Kochanowskiego
Kilece, PolandSkills
- Time Management
- Product and service knowledge
- Multiple Languages: English, Polish, Ukrainian, Russian
Timeline
Sales Consultant
Smoke Shop
09.2023 - 01.2024
Service Consultant
Play Mobile Company
02.2023 - 07.2023
Makeup Artist
Beauty Bar Salon
01.2023 - 07.2023
Barista / Server
Meet Me
09.2022 - 12.2022
Sales Consultant
Zara
02.2022 - 07.2022
Barista
Czarna Porzeczka
08.2021 - 01.2022
Bachelor of Science - Medical Ethics
University Jana Kochanowskiego