Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Simpson

Tappahannock,VA

Summary

Pharmacy Technician with over 10 years of experience. Very knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to your company. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Walmart Pharmacy
04.2021 - Current
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Coordinated verification and filling of more than 900 daily prescriptions in high-volume retail pharmacy environment.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.

Lead Pharmacy Technician

CVS Pharmacy
05.2020 - 04.2021
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Set up and modified patient profiles in our system to include current information such as medications and insurance details.
  • Reviewed and verified customer information and insurance provider information.
  • Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Pharmacy Technician

College Pharmacy
04.2013 - 12.2020
  • Counted, measured and compounded medications following standard procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Worked with hospice,rehabilitation clinics and long term care facilities,
  • Bubble packed and delivered medication to various facilities and homes.
  • Worked in DME and wound care department to assist patients with medicare billing.

Pharmacy Technician

CVS Pharmacy
01.2020 - 05.2020
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • High Volume store. 1500-1600 scripts daily and 700+ pick ups.

Education

Associate of Science - Pharmacy

Charter College
Oxnard, CA
07-2013

Skills

  • Pharmacy operations
  • Pharmacist support
  • Insurance confirmation
  • Drug Inventory Control
  • HIPAA
  • Patient confidentiality
  • Problem-solving skills
  • Pharmacy and customer records management
  • Workflow Optimization
  • Patient paperwork
  • Medication Dispensing
  • Filling Prescriptions
  • Prescription Verification

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Certified Pharmacy Technician

Walmart Pharmacy
04.2021 - Current

Lead Pharmacy Technician

CVS Pharmacy
05.2020 - 04.2021

Pharmacy Technician

CVS Pharmacy
01.2020 - 05.2020

Pharmacy Technician

College Pharmacy
04.2013 - 12.2020

Associate of Science - Pharmacy

Charter College

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Anna Simpson