Anna Simpson
Moscow,ID
Summary
A position that will effectively utilize acquired expertise, creative talents and commitment to excellence. Desire a position with career growth potential.
Overview
1
1
Certification
11
11
years of professional experience
Work History
General Manager
Jump Spokane Valley dba Flying Squirrel
Spokane Valley, Washington
08.2025 - Current
- Directed operations and daily functions of Flying Squirrel trampoline park, ensuring smooth business performance.
- Managed hiring, training, and scheduling for staff at Jump Moscow, LLC, fostering a well-prepared team.
- Oversaw guest service standards and swiftly resolved customer concerns, enhancing overall guest satisfaction.
Owner
Jump Moscow, LLC dba Flying Squirrel
Moscow, ID
04.2017 - Current
- Manager turned Owner of an indoor Trampoline Park including, but not limited to, financials, personnel, schedules, budgets and inventory. Oversaw payroll and bill payments, managing company finances. Developed and executed marketing strategies, increasing sales by an average of 30% each month.
- Directed daily trampoline park operations for Flying Squirrel Moscow location.
- Hired, trained, and supervised Flying Squirrel team members.
- Recruited team members for Flying Squirrel location.
General Manager
ULTA BEAUTY
Moscow, ID
09.2020 - 12.2022
- Managed retail store, overseeing personnel, scheduling, inventory control, SKU management, financials, and loss prevention. Led a team of 45, supervising four department managers to ensure operational efficiency. Upheld brand standards across multiple beauty brands, ensuring compliance and quality. Raised sales 26% and annual inventory goal was 0.82% and Came in at 0.46% making me the top GM in our district. Inventory is done by an outside company.
- Oversaw daily operations at the family entertainment center at Flying Squirrel Spokane Valley family entertainment center.
- Coordinated staff scheduling to optimize shift coverage, training, and shift coverage across departments.
- Implemented safety procedures for trampoline courts and guest areas for trampoline courts, attractions, and guest areas.
Retail Manager
SODEXO UNIVERSITY OF IDAHO
Moscow, ID
06.2015 - 01.2020
- Supported multi-unit operations across Einsteins, Qdoba, Chick-fil-A, Papa John's, Mein Bowl, Joe's Grill, Stovers Lounge, 12 Fish Bowl, 2 C-stores, and concession events.
- Followed brand standards and Sodexo policies and procedures.
- Supervised 120+ employees while assisting with inventory control, marketing, employee relations, and budgets.
- Led daily and weekly safety meetings to support compliance and workplace safety.
- Supported daily operations of dining facilities at University of Idaho for efficient service and customer satisfaction.
- Helped front-line staff with daily task assignments to keep service and workflow on track.
- Trained team members on Sodexo service standards and safety procedures to support safe, efficient work environment.
- Assisted with communication across teams to maintain consistent service quality.
Education
Communications Degree -
United Broadcast School
Phoenix, ArizonaCulinary Arts Degree/Business Management Degree -
Northern Arizona University
Flagstaff, ArizonaSkills
- Operational efficiency
- Financial Analysis
- Budgeting
- Inventory Control
- Sales Strategy
- Regulatory compliance management
- Operational Safety
- Employee management
- Customer Engagement
- Guest Satisfaction
Certification
- ServSafe Certified
Timeline
General Manager
Jump Spokane Valley dba Flying Squirrel
08.2025 - Current
General Manager
ULTA BEAUTY
09.2020 - 12.2022
Owner
Jump Moscow, LLC dba Flying Squirrel
04.2017 - Current
Retail Manager
SODEXO UNIVERSITY OF IDAHO
06.2015 - 01.2020
Communications Degree -
United Broadcast School
Culinary Arts Degree/Business Management Degree -
Northern Arizona University